About Retail: orders less than 200 yuan are regarded as retail and can be shipped. There is no quality problem in product inspection before delivery. Once they are sold, they will not be returned or exchanged. If there is a transportation problem, they can be solved through negotiation, if you need to make up accessories, do not arrange them separately, you need to replenish them next time or bear the freight yourself.

About delivery: after you place an order for payment, the goods will be delivered within 48 hours under normal circumstances. If there are more orders, the goods will be delivered within 72 hours. If there is no way to deliver the goods under special circumstances, we will contact you immediately. We have controlled the delivery time, but the delivery speed cannot be controlled. The goods may encounter various situations on the way to your relatives. Please understand more.

Return and exchange:

Return conditions-the quality problem of the product itself leads to the lack of functions of the product itself. We will return and exchange the product, but the freight incurred therefrom shall be borne by the buyer (most problems can be solved by replacing the battery, adjust the battery riding position, thread connection... and other simple ways to solve the problem. Sell toys and repair toys). We will not provide return or exchange for other reasons such as poor sales volume, not as good as expected and other non-product quality problems. If you really want to return the product and the packaging are intact, the buyer will bear all the freight.

About after-sales

We will return or exchange the product due to the lack of product functions caused by the quality problems of the product itself. Please feedback the product problems to our after-sales service within 10 days after receiving the product (subject to the signing time), if there is no feedback on any after-sales problems beyond its deadline, it will not be accepted.

If the cumulative weight of the product is over 20KG, the return shipping fee for the replacement will be borne by our store (please contact the online customer service for specific express delivery or logistics). If you do not want to send the replacement in advance according to the weight requirements, the return shipping fee shall be borne by the buyer.

For quality problems, please contact our customer service for registration. If the accumulated products have not been registered, they cannot be returned or exchanged.

Product quality: all products will pass multiple inspections during production, after delivery, before delivery, etc., and will be shipped only after they are completely qualified. However, various uncertain factors will lead to the loss of product functions, our company can only guarantee the qualified rate of 98%, and 2% is exempt from liability.

Please read the above terms carefully and take effect from the time of ordering.