Express delivery: the store defaults to express deliveryShentong, yunda,
If you cannot get dear friends or need other express, please contact the customer service for comment!!
Product style and color: about the style and color question, the system acquiesces when placing the goodsMix modelIf you have special requirements, please let me know. We will try our best to match your requirements, but sometimes the goods are sold out. This is inevitable. We will deliver the goods to you at the same price with the latest models of the series. Sorry!
Product quality: the products sold by our company are all real objects. Some products may have a little color difference due to the light or the display of the computer screen, which is not a quality problem. Because our company manages the commodity is in high-grade commodity, the design is much, quantity is big, inevitable can have a few small problems. If there is any problem with the goods you receive, please contact us immediately. We are willing to solve any problem for you 100%. Hope every customer can have a good time at shopping!
Missing (insufficient quantity upon receipt of the goods) : please check the quantity face to face with the personnel of the transport company when receiving the goods. If there is missing, please sign for confirmation by the personnel of the transport company. We will pay compensation to the shipping company and compensate you for the missing part. Please inform us of your missing quantity within 24 hours after signing for it. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you fail to check or inform us of the missing quantity in time, the quantity will be deemed correct.
Breakage: the liability for damage caused by transport will not be borne by us. But we have an obligation to do everything we can to help our customers solve this problem.
1. The express personnel refuse to open the inspection together
Solution: you should take the express bill after receiving it, and return it to the Courier after checking
2. The Courier would not sign to confirm the missing quantity
Solution: just take his phone number and name
3. The Courier shall charge the express fee when bringing back the damaged goods
Solution: you pay in advance and we will reimburse you
Please carefully read the above content, which is very important to you. If you cannot do the above actions, we will be very sorry for the problems caused, and there is nothing we can do.