3. If there is any quality problem within a week from the date of receipt of the products purchased by our company, the goods shall be replaced. And our company does not support returns for any reason.
4. For the reason of photo shooting, the picture on the website will be slightly different from the real thing, which is not a quality problem. The final color should be subject to the actual product, so the company does not accept the medium and poor comments due to any picture problems!

5. As all dimensions are measured by hand, certain range of errors will occur for individual products. Most of the product pictures are for reference, and the goods are subject to the actual receipt. Please be careful if you mind.
  (1) after the customer determines the required products, contact our online customer service to confirm the express delivery or logistics costs, delivery address and other issues, and then place the order online; If you place an order by yourself, please indicate the requirements in the order message. (for example, change the address, choose express or logistics transportation, refer to logistics, specify express.)

 (2) we determine the quantity and time of supply according to the actual inventory situation, because the daily shipment is so large that we cannot guarantee that any one of them will be available at any time. After placing the order, if there is any temporary shortage of goods, we will inform you by phone. If we cannot contact you, we will directly mark the refund on the bill of goods. Color and design of the single product, because each product manufacturers, shipping rule is different also, every batch of shipment may be color, packaging may have changes (not in addition to notice). It does not affect the general appearance and quality of the product as a whole. Please be careful if you mind.

(4) we ship the goods according to the agreed date and deliver the goods no later than 3 working days after the payment. If the goods are out of stock, the goods will be delayed by one or two days. The possibility of postponement is not ruled out in statutory holidays.

     We have been working hard and will not intentionally delay you. Please do not rush. If you are in urgent need of the goods, please order in advance. Thank you for your cooperation!      

Waybill number and inspection instructions:      If you are usingThe express transport,When we click on the operation and delivery, we will attach the corresponding order number. You can directly see the tracking information on the logistics tracking information of your order. If you need to check the item, please check it directly on your order. Thank you for your cooperation! If you are usingLogistics transportation, we are inLogistics information, which is the date of deliveryThe tracking number of the logistics company.The contact number of yiwu receiving point is filled in the notice. Dear friends can independently check the flow of goods. Due to the logistics department is mostly private shipping department regular) (not including the national network, there is no such logistics tracking information, logistics transportation, generally in 5 days or so, in this 5 days, we are not any tracking information, only such goods to the destination, we can query to the goods. Therefore, please choose the customers of logistics transportation. Please wait patiently. After the goods arrive, the logistics company will inform you to pick up the goods by phone.

     If you haven't received any logistics calls 5 days after the delivery, please contact us in time to provide your order number and the recipient's name. We will follow up the query for you. After 24 hours, we will complete the processing and inform you of the specific situation.           

     Our cooperation, not just you and me both sides, and transportation sector of us, we will to do what we should do, try to satisfy every customer, but hope on delivery after shipping, you can objectively treat. We will try our best to help you solve the problem. Look forward to working with you!  

     After the customer receives the goods, please open the box in front of the Courier or check the goods at the logistics unloading point. If the products are found to be in or out of order, they may refuse to sign the goods. If the goods have been signed, it means that the quantity, quality and freight of the goods are all ok, and the return and replacement requirements are not acceptable.   
  1. The customer must check the goods in front of the transportation personnel. If there is any problem with the goods, please ask the transportation personnel to testify and contact our customer service staff immediately.

2. If the quantity or goods are not in conformity with the order, the transportation personnel shall testify and contact the customer service staff to confirm the fact before replenishing or replacing the goods.

3. If the product quality is a problem, please provide the customer with relevant photos as evidence, and contact the customer service staff to confirm the fact before changing the product.

4. If only the customer wants to change the goods unilaterally, please contact the customer service within 2 days after receiving the goods, and reach an agreement before changing the goods. More goods go through logistics, less goods please send us by express mail. (the freight charge should be borne by the buyer)

Warm prompt:Because the store mainly rely on the volume of wholesale. Therefore, it is the buyer's responsibility to replace the goods. Please go to the logistics department to take delivery of the goods. The next time the buyer shopping together. The replacement is rare but the buyer needs to change it. Buyer please send it by express mail. (sometimes, because of one or two products, the seller will have to drive more than half the city, adding to the congestion on the way. Time and effort, please understand.