damagedThe responsibility for damage caused by transportation will not be borne by our company. However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid the occurrence of damage events.

    Please (or other consignee) must check the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

1andThe courier refused to open the package together for inspection.  

Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.

2andThe courier refused to sign to confirm the missing quantity.

Solution: Just write down his phone number and name.

Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.

Return and Exchange:Return Policy--The quality issue of the product itself leads to the loss of its intended functions, and we will process a return or exchange, but the resulting shipping costs will be borne by the buyer (most problems can be resolved by replacing the battery, adjusting the battery placement, or reconnecting the cable)...Solve it simply by selling toys and repairing them. Other issues like low sales or not as good as expected can be addressed in the same way....We will not provide exchanges or returns for reasons other than quality issues with the product itself.

Product Quality:All products are subject to multiple inspections during production, after production, and before shipment, and only fully qualified products are shipped. However, various uncertain factors may lead to the loss of product functionality, and we can only guarantee that98%The pass rate, 2%It falls within the scope of exemption.

Image and actual item:Our company's images95%All the above photos are self-taken, which can more truly reflect the actual product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual items. Additionally, due to market changes, the factory may adjust the product and packaging colors, packaging methods, etc. Please refer to the actual product for accuracy.

Other: What we produce are not fine works, not crafts, not art pieces, not electrical appliances, but ordinary toys. As a fast-moving consumer goods, minor flaws such as rough edges, stains, uneven spray painting, scratches, dust, and loose joints may exist on the toys. If viewed with a cold and critical eye, they are indeed imperfect. However, if viewed from the perspective of a child's joy, you might find that each toy is a joyful spirit of fun. For perfectionists or those who are strict with their product requirements: turn gracefully, and walk around with elegance.

To save time and improve efficiency, our product prices have been set at the lowest standard we can afford, and we no longer accept negotiation..

Shipping:All goods in our store are shipped by default.Please provide the Chinese text you want to translate, and I will translate it into English for you.The goods will be delivered to the specified address and the freight will be paid by self-collection..(If you need to send a courier, please contact the customer service staff and provide the details.")Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions. The estimated transportation time we provided is for reference only and is not part of the contract.Please provide the Chinese text you want to translate, and I will translate it into English for you.Neither is it a reason for a return.

Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.