【After-sales Notice】

Thank you to all our esteemed customers for your attention and affection. We will sincerely provide you with quality and affordable products and services, hoping to bring you a satisfied and pleasant online shopping experience.

If you have any questions or uncertainties during the product purchase process, please feel free to contact our customer service at any time. Our customer service will be patient and detailed in answering your questions.

All the images are taken from the actual products. Due to differences in light environments and monitors, there may be some color differences. However, these errors will not affect the actual effect, so please rest assured.

【Shipping Time】

Normal stock is sufficient, and the shipping time is usually 48 hours after payment. If there are any products marked as pre-sale, it will take 7-15 days to custom-make. If you haven't received the goods after 10 days of shipping, or if you have any questions about the products after receiving them, please contact us immediately, and we will serve you with our best efforts!

【Damaged Replacement】

Although our product packaging is very sturdy, there is a certain risk due to the long-distance transportation by third-party delivery. It is inevitable to squeeze home products, especially plastic parts. If you find any damaged plastic parts or accessories upon receiving the goods, please contact us immediately and provide photos of the damaged parts. We will send free express to send the replacement parts to you.

Prices do not include shipping costs. For smaller quantities, we use courier services, and we have a reference price for courier services on our store. For larger quantities, we use dedicated logistics services. We choose the fastest, safest, and best logistics companies. Please contact our customer service to inquire about the specific shipping costs.

【Payment Method】
 Highly recommend using Alipay for transactions. It's safe and reliable. For users who cannot use Alipay, you can choose to transfer funds via online banking.

【Corporate Introduction】

Mainly engaged in the production of iron wire crafts and stainless steel 304 craft products. Such as: kitchen storage racks, dish racks, seasoning racks, knife racks, cutting board racks, water cup racks, bathroom racks, wine rack, wine glass racks, etc. Welcome to sample processing and production, authorized agency. Our products have excellent quality and novel design. Since they have been put on the market, they have been deeply loved by consumers. We warmly welcome new and old customers to consult, and we are eagerly looking forward to a happy cooperation with you.