Before opening the umbrella, shake out the canopy, straighten the ribs, and then open it slowly to prevent breaking.
3. Do not hang the umbrella on a lime wall that is alkaline, which can prevent the umbrella surface from becoming brittle.
4. Do not use the umbrella to pick up objects, do not use it as a walking stick, and do not let it come near high temperatures, which can prevent the umbrella from deforming.
5. The new umbrella should not be left unused for long periods, as it may become brittle and deteriorate due to prolonged storage.
6. Additionally, the sun umbrella should be cleaned thoroughly, dried, placed at room temperature for a while, and then stored. It should not be exposed to very hot sunlight, as this can cause the umbrella surface to age, become brittle, and break easily.
7. When folding the umbrella, hold the top of the umbrella tightly. Try not to use sweaty hands to touch the area where the folded parts meet the umbrella surface, so as to avoid leaving marks that could affect its appearance in the future.
Our store offers 7-day no-reason return and exchange service. According to the 7-day no-reason policy, we cover the round-trip shipping costs for quality issues; for non-quality issues, you are responsible for the round-trip shipping. (Note: color differences and customer subjective preferences are not considered quality issues!)
Within 7 days after receipt, if there is a quality issue with the product, our store can provide a free replacement. However, if the return is due to subjective reasons such as not liking or no longer wanting the item, the buyer must bear the return shipping costs (and it must not affect the product's secondary sale).
The following situations do not qualify for return or exchange services:
A. Items that exceed the return or exchange deadline
B. Items damaged by humans or repaired by the buyer himself/herself
C: Cases where the return or exchange request is not filled out, and the item is not sent back together (including gift items)
D. The outer packaging is severely damaged, and items such as the warranty card and documents provided by the store have not been sent back as required.
E, items that affect secondary sales (referring to items returned by buyers due to subjective reasons, despite having no initial quality issues)
F. The compliments included with the product do not qualify for return or exchange services
Our store refuses any return shipments paid after delivery.
If you have any questions, please consult customer service promptly
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