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 Yiwu Litu Craft Products Co., Ltd. integrates independent design, quality control, and diversified sales. The company adheres to the business philosophy of "let the cooperative customers become rich," and insists on the "One-Three" principle of "customer first, service first, quality first" to serve our customers.
Currently, the company has 6 stable factories for long-term cooperation.The company ensures the quality and style of its products by relying on its own independent design department and quality control department.Many domestic clients, such as IKEA, Sofa, JiuDing decoration, RedStar Macalline, Fotile, Peace Bird, Tmall store, have cooperation.
The company primarily operates in the decoration crafts industry, specializing in a variety of products including ceramic crafts, home decor, vases, fruit bowls, general's pots, handcrafted crafts, soft decoration crafts, and wedding gifts. Our products are exported to markets both domestically and internationally.
The company store is located on the 3rd floor of International Trade City District B, Room 6644. We warmly welcome customers to come and choose!

• About Color Difference

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  All the product images and detail pictures of our company's products are 100% shot from actual products. Due to the high reflectivity of ceramic crafts, the changes in shooting environments and light, as well as the differences in monitors, the surface colors of ceramic crafts may vary.Color difference is unavoidable, customers who are cautious about this should be careful when shooting.
  

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  About the size

   

  All our products are handmade, and there will be slight size variations for the same product design. Additionally, due to the irregular shapes of our products, the dimensions provided are based on visual estimation and may differ slightly from the actual size.The specific dimensions are subject to the actual item received.

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  About Packaging

    

  All our products are ceramic crafts, which are fragile. Therefore, our packaging generally consists of bubble bags plus cardboard boxes or foam inserts plus cardboard boxes, followed by packing the boxes in wooden crates. (Dear customer, using wooden crates is to protect the goods inside).A wooden frame costs 10 yuan.If the customer strongly requests not to use wood crates, we will not assume any responsibility for damage to the goods during transportation.

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  About shipping

   

  Due to the need for warehousing, inspection, packaging, and making wooden crates, it takes some time. Additionally, with the huge amount of daily orders, our company typically defaults to 1-2 days for order fulfillment after receiving payment.3 days to send the goods to the relativesIf there are any special circumstances, please communicate and negotiate with our customer service.

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  About Logistics

   

  Our company usually chooses to ship by ordinary logistics.Please choose the nearest freight forwarding company to your unloading point, and it is best to specify the freight forwarding company by yourself. However, the cost difference may occur due to different logistics companies, and our company is not responsible for it. Once the product arrives at your location, the logistics company will notify you to pick up the goods in time, and the freight cost will be paid by you. If you specify the courier company, the cost will be borne by yourself.

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  About Stock Out

   

  Regarding the stockout, our customer service will contact you immediately. You can choose to replace it with other products, or choose to keep it until we can replenish it for you next time. Thank you for your support. 

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  About Damage

   

  When picking up the goods, please ensure to inspect the product packaging and the product itself. If there are a few damaged items, please notify us within the first three days.Provide evidence by taking photos, and we will bear the damage. 

   

  If you don't like the product, you can return it for a refund, and the cost of the return will be borne by you. Any damage caused during the journey will be your responsibility. Moreover, the packaging must be done with bubble bags, cardboard boxes, and wooden crates, or the shipment will be rejected.

   

   If you encounter any of our products being unsold within a year, you may return them to us for exchange. Please provide us with the sales proof slip. If the goods are from another seller, we will not accept them. The transportation costs for the return journey will be borne by you. Moreover, the packaging must be done with bubble bags, cardboard boxes, and wooden crates; otherwise, we will refuse to accept the goods. Furthermore, any damage caused during the journey will be your responsibility. 

   

  About sending the wrong goods, missing goods, and quality problems of the goods, all the responsibility lies with our company. 

   

  The company is fully responsible for all the products we sell. If there are any problems with the products upon receipt, you can contact us immediately to resolve them. We will definitely give you a satisfactory reply.

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  About Flaws

   

  All our products are 100% inspected by quality personnel before shipment. Due to the fact that most of our ceramic crafts are all handmade, there may be some variations in color, shape, and pattern.The product may have minor imperfections such as pinholes, sand eyes, or black spots, which are normal for the firing process. Customers who are cautious about these imperfections should be cautious when making a purchase.。 

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  About Customization

   

   Our company is a productive enterprise that offers sample-based customizations, ensuring both price and quality. For sales and product details, please contact our customer service for negotiation. The sample fee is paid by you, and it will be refunded after the transaction is completed.

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  About Customer Service

   

  Contact Number: 13606895901 or 0579-85286644

  Shop address: 3rd Floor, Zone B, Phase I, Yiwu International Trade City, Room 6644

  Exhibition Hall Address: Building 15, Street 1, Zone 5, Changchun District, Opposite International Commerce City Phase I, Yiwu City