Tuoou Textile Co., Ltd.

1. Regarding supply sources
Our store guarantees direct supply from manufacturers. After multiple quality checks, we ensure that all products are genuine. Please order with confidence.

2. About size
Due to machinery, labor, printing and dyeing processes, there will be some deviation in size, and these are unavoidable factors; please understand this. Include.

3. Regarding Colors
Our store guarantees 100% accuracy in the actual product photos. Due to lighting, cameras, and computer screens, there may be some natural color variations, but this does not affect the overall appearance. Please refer to the actual product for confirmation. We remind all buyers to keep this in mind.

4. Regarding Customer Service
Please contact customer service as soon as possible before placing the order to avoid any inconvenience due to stock shortages. After the order is placed, we will ship it out promptly. Please remember to make the payment after placing the order to prevent any delay in receiving your item.

5. Regarding shipping
After purchasing the item, we will ship it to you promptly. If it is out of stock, our customer service will inform you immediately. If you need to contact another logistics company, please contact customer service or leave a message.

6. Regarding After-Sales Service
All our products are carefully inspected before shipment. If incorrect items are sent due to our negligence or if the color does not match, we will promptly provide a replacement. If there are actual quality issues with the goods, we will also promptly offer a refund or exchange.If there is a small amount of thread ends, it does not affect use. This is not a quality issue. Please use the product with confidence. Thank you. Please do not leave negative reviews randomly; we are honest sellers. Your feedback is very important to us. Please avoid doing so.Leave a negative review, thank you for your cooperation.

 【Life Tips】

1. Towels should be hung in a well-ventilated area to dry, to prevent spoilage.
2. After using it for a period of time, wash it with water mixed with alkaline detergent, then soak it in an appropriate amount of vinegar for 10 minutes. Rinse thoroughly with clean water, and it will return to its original state after drying.
3. Towels can easily accumulate bacteria over long use. For your health, please replace them promptly. According to home textile experts, personal towels should be replaced after about 30 days, and no longer than 40 days.
4. Solution for hanging cords with towels: cut off the ends with scissors; this method will not affect the lifespan of the towels!