Shop owner physical photography
Express: the store defaults to expressShentong, yunda,
Please contact the customer service for comments if you do not arrive or have dear friends that needs other express delivery!!
Product style and color: regarding the problem of style and color, the system defaults to sending when distributing goodsMix modelOf, if have the friend of special requirement, can make clear, we can match goods according to your requirement as far as possible, but sometimes the goods sell like hot cakes and run out of stock, this is inevitable to have, hope everybody can tolerate, understanding falls. We will send you the latest styles at the same price and series. Please understand!
Product quality: all products sold by our company are shot in kind, which may be due to light or computer screen display problems. Some products have a little color difference, which is not a quality problem. Because the goods that this company manages are medium high-grade goods, design is much, quantity is big, hard to avoid can have a few small problems. If there is any problem with the goods you receive, please contact us in time. We are willing to solve any problem for you 100%. Hope every customer can enjoy shopping in our home!
Absence (insufficient quantity upon receipt of the goods) : please count the quantity face to face with the personnel of the transport company upon receipt of the goods. If there is any deficiency, please sign by the personnel of the transport company for confirmation. We will seek compensation from the shipping company and compensate you for the missing part. Please inform us of your missing quantity within 24 hours after signing the receipt. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you do not count or timely inform us of the missing quantity, the quantity will be deemed to be correct.
Damage: the damage caused by transportation will not be borne by our company. However, we have the obligation to do everything possible to help customers solve this problem.
1. The express personnel refused to open the inspection together
Solution: after you sign and receive the express bill, you should take it and check it before returning it to the Courier
2. The Courier would not sign to confirm the missing quantity
Solution: just take down his phone number and name
3. Express personnel shall charge express fee when bringing back damaged goods
Solution: you pay in advance, we will make it up to you
Please carefully read the above content, which is very important to you, if you cannot do the above actions, we will be very sorry for the problems, we can do nothing.