About pre-sales.

1: how many batches do you support? Is there any limit on the amount? What about the freight? All products can be in batches according to the above, the amount is unlimited! Support mixed batch! Support alipay transaction! We have the weight of each product, and the freight system will automatically calculate when we shoot, and we may have a slight error. Please contact the customer service in time. 

2: are the products delivered at random? Can you choose the style? On the issue of the design and color, distribution of the default are mixed, there are special requirements of friends can note the style or color (taken together have a bar can note, write the article number, style, such as: Y1: black), we will try to help you prepare, in accordance with the requirements but are short of, hope you tolerance. Write a note on the big piece. Small pieces are randomly distributed. The color style random hair, but you can write the note, we try to according to you to write to match, if the lack of color is short of money to you immediately send, please excuse me! There is a column that can be noted together.

3: are the products on the shelves available? What if there is a shortage? All of our products are sold on the spot. The pictures on the page show that the pictures are available. Please feel free to purchase them. Sales due to the commodity sort is more, every day is large, extremely individual without goods shelves in time cause out of stock, please you understanding, then will send the no goods or refund the products to you, after receiving the goods, please contact customer service process, here we not notice one by one, thank you for your understanding! 

4: I have paid for it. When can I deliver the goods? How long will it take? Because the company daily shipments is bigger, we will 24-48 hours after your payment according to the order of payment to deliver goods, because of distance, weather, and time will be carrying different Courier company operation process, general 1-2 days to jiangsu, anhui, guangdong, fujian, shandong, jiangxi, Beijing, tianjin, generally 2-3 days, in other parts of the 3 to 5 days, 4-7 days in remote areas, fujian association of foreign languages and the general logistics 3 to 7 days! Unification of delivery: delivery is 5 PM receipt, the order of the day is generally hope to deliver goods, (in all try to be the first time for shipment oh dear friends) because there are a lot of single row, before and there are many customers need to fill, change of address, so we'll tidy up after again hair! We will arrange the shipment as soon as possible! Hope you can understand! The express company we cooperate with is the express delivery company. (besides, we also send the express, postal parcel, sf express, and consignment logistics).  

 Return and exchange for after-sales and quality issues.
1. Within 7 days after receiving the goods (subject to the receipt date of the waybill), if the product quality problem is found, please contact the after-sales service customer timely. Overdue acceptance. The problem product must be kept in full package (please bring your own package, do not paste or write directly in the outer box of the product). To accumulate more than 5 kg of returned goods, the returned freight shall be borne by our company. Please use ordinary accumulative total 5-10 kg logistics returned, freight my company to undertake, declined to send expensive gravels and JiaJi, heaven and earth hoau logistics, such as violation of freight self-care, no quality problem not return, not a replacement

2. Before returning the goods, please communicate with the after-sales customer service, please fill in the after-sales service form, so as to keep track of the timely processing of your returned goods.
3. We will try our best to meet the customer's specification of color or style, but not 100% guarantee. If the color or style does not match, the goods will not be returned.

4. We reserve the right to return the goods to our company without handling the goods sold by the company and the freight shall be borne by the customer and the goods will be returned to the customer directly.
5. The following conditions shall not be refundable: A returned product package is damaged or incomplete, product accessories or relevant data are not available; B. Repair or refit without authorization; C not used or stored according to normal methods; D color and color do not return, beyond the after-sales service period goods. E seasonal products are not refundable (such as summer fan winter thermal insulation).
6. After-sales service is the most basic service company, we are willing to offer you good after-sales service, at the same time, good after-sales service also need customer to cooperate, please read these instructions carefully, before the return according to the above provisions of the company as much as possible, lest affect to your after-sales service. 7. The above information about the damage and quality problems, if the weight is not up to 5kg, if the customer wants to return the goods, the freight will be paid. 
 As for logistics outsourcing, logistics is generally distributed, and yiwu logistics is directly connected to the whole country. As long as the cities above the city level are basic, the county-level cities need to be transferred. The logistics will call you after arrival. You need to pick up the goods by yourself. Here, we specify. Yiwu logistics company service the good and bad are intermingled, I hope you can order before their first contact with a logistics company, the method can be to find, you can also call 114 queries in yiwu to your local logistics points, to find a place nearest to you. Then tell us the logistics number of yiwu, we will send you to your service point.