










1. Regarding the evaluation:
1. After the transaction is completed, you have the opportunity to leave a review for our store. We take your feedback very seriously and strive to receive positive reviews from you.
2. We invite customers to provide objective reviews after making purchases. Please do not leave neutral or negative reviews based on personal feelings. If you have any concerns or suggestions during the transaction or after receiving the product, please contact us by phone or Wangwang first. We will ensure proper resolution. It is recommended to wait until the issue is resolved before leaving a review. Thank you for your cooperation.
3. If there is any shortage in the received product and no contact is made with the shop owner to resolve it, any neutral or negative reviews will be considered malicious reviews. We will firmly file a complaint to protect our rights and image. Thank you for your understanding.
2. Regarding color variation:
All products in this store are photographed in real life. There may be differences in color between products that cannot be identified using optical inspection, so it is possible that the actual colors may differ slightly from the images after you receive the items. The LCD monitor has higher brightness and more vivid colors compared to ordinary monitors. Please be aware of this if you are using a LCD monitor.
III. Matters Concerning the Return and Relocation of Goods:
1. The item is in good condition and I need a return: The item must be unworn, undamaged, identical to when received, and the validity period starts from the date of receipt. Please contact us within three days to return the item. Since our physical store also sells the product, the time spent during transit will delay sales at our physical store and the purchases of other online customers. Therefore, the prerequisite for returning the item is that you must pay the return fee charged by our store: (Original price of the item * 25% + actual shipping cost at the time of sending).
2. Returns due to product mismatch: If the product does not match the description on the website, with significant differences, or if damage occurs during shipping (requiring a damage certificate from the courier), please contact us within 3 days of receiving the item to report the issue and request a return. We will cover both round-trip shipping costs, but return shipping is only available for friends.
All shipping fees at this store are charged based on actual delivery, and absolutely no customer will pay any extra fee. The shipping amount displayed on the right side of the product is the accurate figure. For multiple items, it is recommended to purchase them all at once using the shopping cart. If you order each item separately, you need to contact customer service to adjust the shipping fee. Only one shipping fee applies for the first item.
1. Information regarding express delivery services such as Yuantong Express, Yunda Express, Shentong Express, and EMS: The normal delivery time is 1–4 days; in Jiangsu, Zhejiang, and Shanghai, it is 1–2 days, and in other remote areas, it is 2–4 days. However, there may be individual cases where the delivery time is longer. What we can guarantee is the shipping time, not the arrival time. If the recipient’s address or additional details are not precise, both subjective (from the courier company) and objective (accidents, natural disasters, etc.) factors during transportation will directly affect the normal arrival time. Customers choosing a specific courier service should understand and accept this before proceeding with the transaction. We hope you understand this (for detailed shipping costs, please refer to the shipping amount displayed on the right side of the item).
2. List the official websites for some logistics services:
YTO Express website (for tracking packages): Http: //www.yto.net.cn/
Shun Tong Express website (for tracking packages): Http: //www.sto.cn/
SF Express website (for tracking packages): Http: //www.sf-express.com/
EMS website (for tracking orders): Http: //www.ems.com.cn/
Yunda Express website (for tracking packages): Http: //www.yundaex.com