About shipping and receiving

After the dear in-laws take photos of the baby, the shop owner generally sends them all as soon as possible before 6 pm that evening. There may be some items out of stock, but please don't worry. The shop owner will definitely take the initiative to...

I have made contact with my in-laws and explained the situation. Please understand this!

All the goods in our store have undergone strict inspection to ensure their accuracy before packaging, so please rest assured!!!

  Please pay attention to this: make sure you inspect the goods in front of the delivery person before signing for them! Check if the packaging is damaged or tampered with.

Has the item been inspected for any signs of damage or missing parts? If there are any discrepancies, please refuse the delivery (the return shipping fee is not required), and promptly contact the shop owner!

The receipt by other relevant personnel such as guards, parents, classmates, and friends is also considered as the buyer's receipt.

One more thing: Nowadays, couriers won't let you see the items until you sign for them. Don't worry; it's safe. After you sign, you can't let the courier leave until you've checked the package.

Please open the package in person to ensure there are no problems before you allow the courier to leave. If you sign for the package and discover any issues with the item, you can still reject it.

Just write down the issues with the baby as the courier mentioned on the delivery slip one by one, or if there's any unclear place, you can contact the shop owner.

The owner will communicate with the courier to arrange the delivery.

All the products on this website have real-life photos, detailed descriptions, materials, dimensions, and sizes, so please feel free to shop with confidence.

Color difference explanation: Due to the differences in background, lighting, and the color reproduction of computer monitors, the color of the product may vary. This is beyond our control and is not considered a quality issue. The product is as per the actual item.

About shipping: After the buyer places an order and makes payment, we will ship the stock by 6 PM the same evening (excluding Sundays). If there is a shortage, we will contact you by phone or Alipay to inform you. When shipping, there is a dedicated picking staff to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out. Our suppliers do not support mixed batches.

Courier logistics: We default to the buyer bearing the shipping costs. If you need other courier services, please contact our online customer service. If the courier does not arrive or if you urgently need the goods, please contact customer service to change to SF Express and China Post (requiring a surcharge for shipping costs). For large consignments, please inform customer service of the nearest logistics company address and the name of the freight station so that you can pick up the goods in the shortest time and the nearest location. We solemnly declare that courier and logistics are beyond our control, and please do not use the satisfaction or dissatisfaction of the service attitude and the time of arrival of courier and logistics as the basis for our evaluation.