1. Product Quality: Our shipments are inspected by specialized personnel to ensure that there are no quality issues before we ship them to you. Please rest assured.

2. Product Images: All images are 100% real-life photographs. However, due to differences in lighting and monitors, the images you see may have slight color differences, which are unavoidable. Please understand and forgive!

3. Regarding stockouts: Although we have direct access to the original factory supply, our offline distributors move goods quickly as well. We will strive to ensure a stable supply, but stockouts are unavoidable. We ask our clients for their understanding. Once a stockout occurs, we will notify our buyers immediately and offer a replacement or refund within 24 hours.

4. Logistics freight: To save you costs, we always use logistics for shipping. We do not collect logistics fees, and you need to go to the freight station to pick up the goods and pay the freight to the freight station after the goods arrive.

5. After-sales issues: Please inspect the goods before signing for them upon arrival. If there are any damages or deficiencies, please do not sign for them. Please contact us first to explain the situation, and after the logistics company personnel confirms, we will handle the issue.

6. Transportation Responsibility: If the goods are lost in transit, we commit to 100% responsibility. We will choose direct express logistics as much as possible. If there is a need for transfer, we will choose the logistics company with the least number of transfers. In general, logistics companies do not reach the towns, usually only reach the city or county, so customers need to pick up the goods themselves in the city or county. Please understand the inconvenience to you.