wooden crafts simulation wooden roller creative wooden ornaments

Wholesale Instructions

1. Regarding the number of batches, is mixed batching supported? Are there any restrictions on the amount? How is the shipping cost calculated?

Answer: All products can be ordered in the above quantities. The total amount must reach 300, mixed orders are supported, and Alipay transactions are also accepted! We assume that the shipping cost will be paid by the recipient. If you have any issues, please contact customer service promptly.

2. Are the products listed in stock? What if they are out of stock?

Answer: All of our products are available immediately. The items displayed on the page that allow ordering are in stock, so please feel free to purchase. Due to the wide variety of products and high daily sales volume, there may be occasional shortages caused by delayed removal of certain items from the shelves. We apologize for any inconvenience and will contact you promptly via phone or WeChat to resolve the issue.

3. Can the products also have different styles and colors to choose from?

Answer: When the product was listed, options for selecting styles and colors were already set. You can check this on the page. If there are any special requests, please indicate them in the notes section. We will do our best to meet your needs, but if a color is unavailable, we will have to send you a random one! Please understand our limitations.

4. I don’t have Alipay. Can I send the payment via bank transfer?

Answer: We recommend using Alipay as it ensures secure payment and makes future shopping easier. If there are any difficulties, you can accept bank transfer. Before making the transfer, please take a photo of the item and indicate that a bank transfer is required, so we can arrange prompt shipping once the payment is received. After the transfer, please provide your Alibaba account, the bank for the transfer, and the amount via Wangwang or by phone. Once we verify the payment and the item details are correct, we will schedule the shipment.

5. Please do not give random negative reviews.

Answer: No matter whether you encounter issues with services or products, just contact our after-sales WeWang account, and we will definitely help resolve them objectively and actively—we will not avoid any responsibility. Giving negative reviews frequently is of no benefit to either the buyer or the seller. We truly hope to retain every friend who loves our product, solve your actual problems, and improve our service level. We wish every customer a pleasant online shopping experience!

Warm reminder: If you need to send shipping, please call 1 8069 8 0 7 9 before placing your order.