Dear customer, since you have chosen the Alibaba Trust Pass platform to purchase goods, you must have trusted the integrity of the Alibaba Trust Pass suppliers and the security of the buyer transactions provided by Alibaba. However, wholesale is different from retail on Taobao, so in order to ensure a smoother transaction process and minimize risks, as well as to protect the rights and interests of both parties, please read the following rules carefully before purchasing our products. This may take a few minutes of your time, but it will effectively avoid unnecessary troubles for both of us.

Color difference: All our products are photographed from actual items, and the color difference between the photos and the actual items is a problem that cannot be avoided. If buyers have high requirements for color, please do not purchase. However, if you purchase the product and then request a return or exchange due to color difference, we will firmly refuse, and the buyer will be directly listed on the blacklist, no longer trading. Size: All our product sizes are measured by hand, and most of our products are irregular shapes, so there is certainly an error in measurement. Buyers who are picky about the size must not purchase. However, if you purchase the product and then request a return or exchange due to size issues, we will firmly refuse, and the buyer will be directly listed on the blacklist, no longer trading. Weight: All our product weights include the weight of the packaging, and they are also measured by hand, so there is certainly an error. In addition, the weight of the products produced in different batches will also certainly differ. Buyers who are very concerned about the weight of the product must not take pictures. However, if you take the picture and then request a return or exchange due to weight issues or return shipping costs, we will firmly refuse, and the buyer will be directly listed on the blacklist, no longer trading.
We have always been committed to supplying our customers with high-value products at a reasonable price, products that are popular and sell well. Both price and quality are acceptable to the general end customers. However, our products are not crafts or precious goods. Our products may have minor defects, which are normal for ordinary goods. If you do not agree with our stance, if you have high requirements for materials, workmanship, color, size, and weight, and expect to purchase high-grade quality at ordinary prices, please look elsewhere. Our products are really not suitable for these buyers. If there are no quality issues with the products, we generally do not accept returns or exchanges, but from the perspective of customer interests, we are also willing to negotiate with customers in an equal and friendly manner to solve some non-quality-related returns and exchanges.

All products listed on our website have stock available. However, due to the high sales volume of some products, they can be sold out quickly, leading to sporadic stock shortages. In such cases, we will communicate with customers in a timely manner. However, due to the large volume of orders, it may not be possible to notify every customer or to contact them in a timely manner. We commit to shipping as soon as possible. Buyers who require their goods to arrive by a specific date should consider this carefully. We only commit to shipping within 48 hours after payment in normal circumstances. If there are specific long-distance logistics stations or holidays or adverse weather conditions, the shipping time will be extended.

Our products are shipped by default via logistics. All product prices are factory prices and do not include shipping costs or taxes. You can ship to the customer's designated freight station. Please contact customer service before purchasing! Goods shipped by logistics need to be picked up by the customer at the local logistics station and pay the freight to the logistics company. The logistics freight estimated by our customer service personnel is based on experience and is for reference only. The actual freight fee is determined by the logistics company. If you refuse to accept the goods or ask for compensation after arrival due to the estimated freight fee by our customer service personnel, we will firmly refuse and no longer trade. If the logistics station is too far away from us and the traffic congestion along the way is very serious, leading to too high shipping costs, we will communicate with the customer in time. And will find a relatively closer and reasonable logistics company to send it. If this cannot be accepted, please do not buy our products. Dekang Logistics, Jiaji Logistics, Tiandi Huayu and other large logistics companies have complete networks, but the cost is high. If you specify these logistics companies, please carefully consider the cost. We will only send these logistics after the customer's consent and will not be responsible for any freight costs.

Our products are shipped by default via logistics. All product prices are factory prices and do not include shipping costs or taxes. You can ship to the customer's designated freight station. Please contact customer service before purchasing! Goods shipped by logistics need to be picked up by the customer at the local logistics station and pay the freight to the logistics company. The logistics freight estimated by our customer service personnel is based on experience and is for reference only. The actual freight fee is determined by the logistics company. If you refuse to accept the goods or ask for compensation after arrival due to the estimated freight fee by our customer service personnel, we will firmly refuse and no longer trade. If the logistics station is too far away from us and the traffic congestion along the way is very serious, leading to too high shipping costs, we will communicate with the customer in time. And will find a relatively closer and reasonable logistics company to send it. If this cannot be accepted, please do not buy our products. Dekang Logistics, Jiaji Logistics, Tiandi Huayu and other large logistics companies have complete networks, but the cost is high. If you specify these logistics companies, please carefully consider the cost. We will only send these logistics after the customer's consent and will not be responsible for any freight costs.

We cannot control the delivery and logistics companies, and the arrival time given by our customer service personnel is just an estimated time based on normal circumstances. We cannot and will not guarantee that the goods will arrive at a specific time. All we can do is to send the goods as quickly as possible. Those who refuse to accept or return the goods because of the late arrival of the goods will not be accepted. Therefore, please buyers, especially those who need urgent goods and those in remote areas, carefully consider the time risk before purchasing. Please also respect our labor. Wholesaling is different from Taobao, where only a small parcel is involved, while wholesale requires the combination of various different goods into a package. Each batch of goods includes the joint efforts of our customer service personnel, order-placing personnel, packing personnel, and shipping personnel. However, there are a few bad customers who, after the goods have been sent out and even safely arrived at their destination, refuse to accept the goods, do not cooperate, and only ask for a refund. For such a situation, the customer must bear the round-trip freight, and the goods will be refunded at a 70% discount, as we must send someone to pick up the goods, bring them back, and then classify them one by one.

We place great importance on customer satisfaction, as it is the cornerstone of our business. Therefore, we kindly ask you to confirm your receipt of the goods as soon as possible. If you encounter any issues, please contact our customer service within three days of receiving the goods. We will ensure that you receive a satisfactory response. However, we strongly condemn any attempts to threaten negative reviews, and such customers will be added to our blacklist and will not be engaged in future transactions.