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1Regarding the number of batches, is mixed batching supported? Are there any restrictions on the amount? How is the shipping cost calculated?All products can be ordered in the above quantities, with no limit on amount! Mixed orders are supported! Alipay transactions are also accepted! For each product, we specify the weight clearly. The shipping cost will be calculated automatically by the system when placing the order, but there may be slight discrepancies. Please contact customer service promptly if any issues arise.

 2:Are items sent randomly, or can the style be selected?Regarding style and color issues, mixed styles are used by default during delivery. All our skateboards are mixed-packed, and the product descriptions include details on the colors and styles.

 3:Are the listed products in stock? What if there is a shortage?All of our products are available for immediate purchase. The items displayed on the page that you can order are in stock, so please feel free to buy. Due to the wide variety of products and high daily sales volume, there may be occasional cases where certain items are not removed from the list promptly, resulting in shortages. We apologize for this. If the factory can produce them quickly, delivery may be delayed by two days. However, if the factory is too busy to meet the deadline, we will refund you for any unavailable or undelivered items. Please contact customer service as soon as you receive your order. We will not notify you individually; thank you for your understanding!

 4:I have already paid. When can the shipment be made, and how long will it take for it to arrive?Due to the large daily shipment volume of the company, we will process your payment after you pay.24-48Items are shipped in the order of payment; delivery time varies depending on distance, weather, and the operating procedures of different shipping companies. In Jiangsu, Zhejiang, and Shanghai, this is generally the case.1-2Tian Dao, Anhui</t_XXXXXXXX>Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin - general2-3Wow, other regions3-5Heaven, remote areas4-7Wow, logistics outside the province is generally...3-7Wow! Regarding shipping: all deliveries are at night.5All orders are collected uniformly, and most orders for the same day will be shipped the next day or the day after. In any case, we strive to deliver promptly. There are many more orders to process, and many customers need to reshoot their orders, change addresses, so we will send them only after everything is organized! We will arrange shipping as soon as possible! We hope you can understand. The courier company we work with is Zhongtong Express; additionally, we also handle Shen Tong, Yuantong, Post Small Package, and consignment logistics.

1.Delivery7If any quality issues with the product are discovered within the period (based on the order receipt date), please contact after-sales customer service promptly. Claims made after this deadline will not be accepted. The defective product must remain in its original packaging.(Please bring your own packaging; do not stick or write on the original manufacturer box.). If more than 5 kilograms of returns are accumulated, the shipping costs for those returns will be borne by our company. Please keep accumulating them.5-10For kilograms, return via regular logistics; the shipping cost will be borne by our company. We do not accept expensive logistics providers such as Deppon and Jiajie, or Tianti Huayu. If there is any violation, the shipping cost shall be borne by the customer. No returns or exchanges will be provided if there is no quality issue.

2.Please contact the after-sales customer service before returning the item. Please also fill out the after-sales form to enable us to track your return and handle it promptly.
3.For customer specifications regarding product colors or styles, we will do our best to meet them, but not necessarily.100%Guarantee. No returns or exchanges will be provided if the color or style does not match.
4.For cases where goods not sold by our company are sent to our company, we reserve the right to refuse processing all returns or exchanges and have the customer cover the shipping costs, with the goods being returned directly to the customer.
5.The following conditions do not allow for returns or exchanges:AThe returned product packaging is damaged or incomplete, and the accessories or relevant documents are missing.BUnauthorized repair or modification;CNot used or stored according to proper methods;DColor and hue are non-returnable; items outside the post-purchase service period are not eligible for replacement.ESeasonal products will not be refunded after the expiration date (such as fans in summer and thermal patches in winter).
6.After-sales service is the most fundamental service of the company. We are willing to provide excellent after-sales support, and it also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging products, and try to comply with the company's regulations to avoid affecting your after-sales service.

7.Regarding the handling of damaged or quality issues products, if the weight does not reach five kilograms, the shipping cost shall be borne by the customer if they wish to return it.

Regarding logistics, goods are usually shipped to other provinces. Yongkang Logistics provides direct delivery across the country; it reaches most cities at the municipal level or above, while county-level cities require intermediate transfers. After delivery, the logistics company will call you, and you will need to collect the goods in person. Here, we would like to make a special note: the service quality of Yongkang Logistics varies. I hope everyone can contact a logistics company themselves before placing an order. This can be done by searching on your own or by calling.114Please check the logistics point closest to you from Yongkang, and find the one that is nearest to you. Then provide us with the logistics phone number in Yongkang so we can deliver it to your service point.