Contact Person: Mr. Jin Yiqiu

Contact phone: 13967910791

Fixed line: 86 0579 8755 3002

Fax: 86 057987553002

Address: No. 139, Longlong South Road, Changlong Industrial Park, Longshan Town, Yongkang City, Zhejiang Province, China (Langsheng Craft)

Postal Code: 321300

Color difference explanation: 

Due to the differences in the background, lighting, and the color reproduction of computer monitors, the color difference and color of the goods may vary, which are beyond our control and are not considered quality issues. The goods are subject to actual items. Most of them are handcrafted, and if you are very sensitive to color differences and minor imperfections, please carefully consider before making a decision to order.

About Shipping:  

Stock: After the buyer places an order and makes payment, we will ship the goods within 72 hours (three days). Generally, orders placed before 4 pm will be sent out the same day (excluding weekends). In the event of stock shortages, we will contact you by phone or Alipay to inform you. When shipping, there are dedicated picking personnel to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out. Suppliers support mixed batch orders, with a minimum batch size of 2000 pieces, and you can mix batches if you order more than 2000 pieces. The more you order, the better the price.

Customization: (1) Payment Method: 30% deposit (full amount)

(2) Regarding the delivery cycle: Customized products require an order to be produced, with a production cycle of 15 working days. The shipping cycle is 15-20 working days. Please do not urge the shipment, thank you~~

Express Logistics: 03 

Our default shipping method is SF Express. If you need other shipping methods, please contact our online customer service. If your shipping address is not available or you need urgent delivery, please contact customer service to change to SF Express and China Post. For large consignments, please inform the customer service of the nearest logistics company address and the name of the depot so that you can pick up the goods in the shortest time and the nearest location. We solemnly declare that we have no control over courier and logistics services, and please do not use the satisfaction of courier and logistics service attitude and the time of arrival as the basis for our evaluation. Within the province, shipping is free, and the buyer outside the province pays.

04 About Payment:  

Buyers first choose a payment method (such as online banking, quick payment, Alipay balance, etc.) to pay to Alipay, which guarantees the safety of the payment; when the buyer receives the goods and confirms them, the payment is then released to the supplier by Alipay. If the goods are not received on time or do not meet the requirements, the buyer can apply for a refund to protect their rights.

05 About Receiving:  

Please ensure that the person receives the goods personally upon delivery. If the goods are signed for by family members, friends, or the gatekeeper, it will be considered as the person's receipt. Please ensure that you open and inspect the goods on the spot before signing for them. If there are any damage to the goods during transportation, please verify, claim compensation, or refuse to accept the goods directly with the delivery personnel.

06 About After-sales Service: 

If there are any quality problems within three days from the date of receipt, please contact us immediately. We will respond to your return or exchange request. We will not accept any requests after the three-day period. If there are no quality issues, there will be no return or exchange processing. If the buyer simply does not like the product, if the difference between the picture and the actual product is too large, or if the product does not meet their expectations, or if they are not satisfied with the product for subjective reasons such as not being as good as they imagined, the buyer is not allowed to return or exchange the product. However, if there are objective quality problems such as rust or peeling of the paint, we will provide a return or exchange.

07 About Evaluation：

Your sincere evaluation is our relentless motivation to move forward. If you are satisfied with the goods and feel happy, please give us encouraging positive feedback!

Freight and Logistics: 

Due to the large quantity of goods, the freight charges are to be borne by the buyer! Please contact the shopkeeper for the details!

Because these are plastic products, there may be some damage or cracks during transportation due to other reasons. Please understand the buyer. If you have any problems, please contact our customer service immediately. Our customer service will solve your problems perfectly one by one. Thank you!