inFirst of all thank you dear friends of our concern and love. We will sincerely to you to provide high quality, affordable products and services, hoping to give Amoy faithful to bring satisfaction, happy online shopping experience.

In order to avoid unnecessary trouble and misunderstanding during the purchase of lamps, please read carefully before buying to understand our product sales rules. If there are unknown please feel free to contact with our customer service, customer service will be very patient, detailed answer for you.

Picture shot

The sale of lighting pictures are taken in kind, due to photographic equipment, technology, angle, light and computer monitors are different and other factors, may cause some pictures of color. Please do not accept the color of the pro-prudent to buy, such as the occurrence of transaction disputes can not be used as a reason for the return! Please understand!

【Delivery time】

The buyer photographed payment within 48 hours after the delivery of special circumstances (statutory holidays / customized / hot products out of stock, etc.) will lead to delayed delivery. So please buyers before making a consultation factory sales staff whether the spot , So as not to delay your renovation period. Thank you!

Damage

Although our product packaging is very strong, but because ofDue to delivery to a third partyLong-distance transport distribution,So there is a certain risk,It is unavoidable to squeeze the lamps, especially the shades of glass products. If you find that the shade or fittings are damaged when you receive the goods, please contact us immediately and provide the pictures of the damaged parts. We will provide free spare parts Make up for you.

We will be responsible for our services and products.Any reasonable question we will give you a satisfactory answer, there is a problem, we are still willing to solve.

All the questions, if more than one between each calm, frank and tolerant, are trying to empathy, I believe that any problems will be solved.

【Shipping Description】

Buyers choose to prepay or pay two payment methods. A:PrepaidIs the buyer and the seller to determine the postage, the buyer first postage paid to the factory, by the factory to pay the courier company B:To payIs the goods delivered to the buyer when the direct payment to the courier company.

【payment method】
We strongly recommend Alipay transactionIf you can not use Alipay users can contact the factory bank remittance.

【Transportation】
There are two general ways to ship:Logistics, express delivery

A:The advantage of logistics is cheap shipping, the shortcomings of the time is slightly slower and to their own freight field to pick up;Logistics goods will be the phone after the notice, please ask the buyer to pick up the address and the phone, and then with the consignee's identity card to pick up.

B:Express the advantages of fast delivery and delivery, the disadvantage is more expensive shipping. So if the delivery is not urgent, then the general proposal to send logistics.Express delivery in principle (such as in the delivery range I)

【Service】
Our commitment: threeYear free warranty. Since the date of purchase, the product under normal use of electrical problems, you can get a free three-year warranty service (except light source), the warranty is limited to repair or replacement of the problem accessories.

The following conditions can not enjoy free warranty service:
A.Improper use of power, improper installation of the damage caused;
B.Use the wrong or improper repair, modification caused by the damage.
Wrong or negligent use of inappropriate accessories.
Damage caused by other accidents.

【Lighting Installation】
Tips:Our lamps are attached to the finished product renderings, lamps are electrical products, to ensure safety,Please invite you to install a professional electrician master guide to install lighting!

How to contact us

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