|
Our store offers 7-day no-reason return and exchange service. According to the 7-day no-reason return and exchange policy, we will cover the round-trip shipping costs for quality issues.For issues other than quality problems, please bear the round-trip shipping costs..<t_XXXXXXXX> (Note: color differences and customer subjective preferences are not considered quality issues.)</t_XXXXXXXX>
Within 7 days after receipt, if there is a quality issue with the product, our store can provide a free replacement. However, if the return is due to subjective reasons such as not liking or no longer wanting the item, the buyer must bear the return shipping costs (and it must not affect the product's secondary sale).
The following situations do not qualify for return or exchange services:
A. Custom-made products
B. Items that exceed the return or exchange deadline
CFor items that have been deformed due to shipping or logistics, damaged due to improper handling by the seller, or repaired by the buyer themselves, we will provide replacement parts for the buyer to replace. If the buyer insists on returning the item, the return shipping fees shall be borne by the buyer.
D. Cases where the return or exchange request is not filled out, and the item is not sent back together (including gift items)
E. Severe damage to the outer packaging; items that did not receive the warranty card and other documents provided by the store
F. Items affecting secondary sales (referring to items that were originally free of quality issues but returned by buyers due to subjective reasons)
G. The compliments included with the product do not enjoy return or exchange services
Our store refuses any return shipments paid after delivery.
If you have any questions, please consult customer service promptly

1. Do not use laundry detergent during cleaning.
2. After cleaning, do not expose it to direct sunlight; it is best to place it in a cool and well-ventilated area so it dries naturally.
3. After each use, you should receive a fixed placement point; it is best to hang it in a well-ventilated area and avoid stepping on it.
4. Do not use sharp tools or anything similar to test the tent’s quality.
5. Do not come into contact with acidic or corrosive substances to prevent the tent from deforming or being punctured.
|