Owner in kind shooting
Express: The default delivery for the storeShen Tong, rhyme up,
Less than or need other courier parents who trouble contact customer service notes! !
Product styles and colors: on the style and color issues, when the system is the default deliveryMixed modelsIf there are special requirements of friends, you can specify, we will try our best to distribute your goods, but sometimes the goods sold out of stock, it is inevitable there will be, I hope we can be inclusive, understanding. We will be the same price with the latest series of styles for you to deliver. & nbsp; Please understand!
Quality of goods: The goods sold by the company are taken in kind, may be because of light or computer screen display problems, some products have a little color, which is not a quality problem. As the company's products for the high-end products, style and more, a large number, it is inevitable there will be some minor problems. If you receive a problem with the goods, please contact us promptly. We are willing to solve 100% of any problems for you. I hope every customer can enjoy shopping in this home!
Missing (receiving the goods when the quantity is not enough): Please check with the transportation company personnel when receiving the goods in person, if missing, please sign the confirmation of transportation company, we will find the shipping company to pay, and compensate for your missing part. Please inform us your missing quantity within 24 hours after receipt, we will cooperate with you to verify the quantity, and try our best to help you solve the problem. If you do not spot or notify us in time, the quantity will be considered as correct.
Breakage: Damage caused by transport will not be borne by our company. However, we have an obligation to do our best to help customers solve this problem.
1, courier refused to open the inspection together
The solution: express receipt you have to pick up after the receipt, to check after the return to the courier
2, couriers refused to sign the number of missing confirmed
The solution: you write down his phone number and name on it
3, courier personnel to bring back damaged goods to receive courier fees
The solution: You advance, we will make up to you
Please read the above carefully, which is very important to you. If you can not do the above actions, we will be very sorry about the problems we have and we will not be able to do so.
