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1. Please check the goods when you sign for the express delivery. If there are any missing pieces, damage, or the goods do not match the description, please let us know.
If you refuse to accept or contact our customer service in person when the courier is present, we will not be responsible for any problems that arise after signing.Processing.
2 Regarding the size issue, we will ship the item according to the size you have ordered. If there is a problem with the size being too large or too small, please contact us for a resolution.
If you need a refund, you will be responsible for the return shipping costs. If you need to exchange the product, please contact customer service within three days.After the goods are processed and signed for, orders that are more than one week late will not be eligible for returns or exchanges.
Color difference issue. The photos and the actual items are quite similar, with a slight difference due to lighting effects.We do not accept any refunds or returns due to color differences.
Returned shoes must be clean and intact with their original packaging, and they must be in a condition suitable for resale.
If the shoes are damaged or dirty, or have wear and tear, we will not process any exchange or return. Thank you for your cooperation!