Cooperation Guide:

1. Wholesale Explanation
 1. Our products can be wholesale and support mixed batch.
   2. Ribbon Products: Stock products are available in quantities of 1000 meters per color and specification, while custom products require a minimum order quantity of 5000 meters per color and specification.
  3. Pet mixed batch: Minimum order quantity of 1000 pieces, minimum batch quantity of 10 pieces for each style and color, our products support mixed batch, and the mixed batch mode starts with 20 pieces per style/color. Currently, we do not provide images. The first time, the minimum order quantity is 1000 pieces, and the minimum order quantity for reorders is 500 pieces.

    4. Our pets come in a variety of styles for each breed, and we evenly distribute them when shipping. We'll give you the popular styles!

 5. Please contact our customer service personnel before placing an order to confirm the price, quantity, specifications, and color of the related products. Please note that the actual products may have a slight color difference from the photos (which is normal due to reasons such as lighting during photography and the use of different batches of raw materials, which may cause slight color variations). Please communicate any requirements with our customer service personnel in time.

Section Two: Transaction Process
  Please contact our customer service team to obtain the order format. First, select the products you want, mark the quantity, and then send them to our customer service team for confirmation. We will confirm it as quickly as possible and then provide you with the confirmation form for review.

   Upon receiving the payment, our company will immediately prepare the goods as per your requirements and ship them within 48 hours of your chosen shipping method.
  1. After the goods are shipped, we will send you a text message or leave a message on the trade communication platform to inform you of the shipping order number.
 2. After you receive the goods, confirm the payment in time.

 IV. Transportation and Packing Instructions:

 The seller bears the shipping costs. 

Five, after-sales service

   Please carefully read the company's wholesale instructions, after-sales service, payment methods, and transportation instructions before shopping to facilitate better communication and collaboration between both parties.

 1. If there are any quality problems with the product, please contact us in time.

 2. The pictures of the products attached for reference only. Due to product updates or improvements in quality, some configurations, colors, and styles may change. We apologize for any inconvenience and will not notify you in advance. All orders are subject to the actual products.

    3. All prices are subject to the settlement price of the day, and the prices of the goods may fluctuate due to the rise in raw materials without prior notice.

 4. If you have not received the goods 10 days after the payment, please write to us or call to inquire, to avoid any unexpected incidents. Once the customer receives the goods, the transaction is complete.

 5. If you have any questions after receiving the goods, you can contact your customer service. To better handle the after-sales service for you.

Sixthly, Return Policy

 1. The customer shall check the quantity and quality of the goods within 3 days of receiving the goods. Any problems can be promptly fed back to the after-sales customer service for processing. If there is no objection after 3 days, it will be considered as the completion of the transaction. Subjective dissatisfaction or imaginary reasons, actual no quality problem returns, will not be accepted. Before shipping, all items are carefully inspected and professionally packaged. If there is any damage due to transportation or quality problems, the return freight will be borne by the purchaser! (The consignee may also initiate a claim procedure with the logistics for damaged goods).

    2. Please do not return non-company products to avoid any inconvenience when we try to return them to you.