1: Customer Information

 

How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount?

 

All products can be wholesale as long as they are ordered in the minimum order quantity set on our website.

 

Does the product on the shelf have stock? What should I do if there is a shortage?

 

All our products are sold on a spot basis, and the items displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of products and daily sales volume, there may be cases where a few items are not removed in time, leading to stockouts. Please understand, and we will contact you by phone or Alipay and handle the situation.

 

Can the 3rd product be selected in terms of style or color?

 

Regarding the style and color issues, since we are wholesale, the colors are mixed when the goods are shipped from the factory. If there are any special requirements, friends can note down the style or color, and we will try our best to meet your requirements for the order. However, there may be random shipments, and if there are no colors or styles in the warehouse, we ask for your understanding and tolerance.

 

We have already paid. When can the goods be shipped, and how long will it take to receive them?

 

Because our company has a relatively large daily shipment volume, we will ship your order within 48 hours after receiving your payment, based on the order of payment. The delivery time may vary due to distance, weather conditions, and the operational procedures of different courier companies. Generally, for orders shipped to Jiangsu, Zhejiang, Shanghai, it will take 1-2 days to arrive. For other regions, it will take about 3-5 days. For remote areas, it will take 4-7 days. For provincial logistics, it usually takes 3-7 days! If you have not received the goods after the corresponding number of days, please contact our after-sales service to inquire, and we will help you investigate the reason and solve the problem.

 

I don't have Alipay or I'm not familiar with its use. Is it possible to make a bank transfer?

 

If you do not have an Alipay account, you can first make an order for the goods, and then contact our customer service to arrange a bank transfer transaction. After making the payment, please notify our customer service to ensure that the payment is clear and that the goods can be dispatched in time. Once we confirm the amount, we will arrange the goods list you need to be sent to the warehouse for packing.

 

 

 

II: Shipping Instructions:

 

 

 

Attention: Due to the difference between wholesale and retail, each order contains a variety of products and a large quantity. We will promptly arrange the packing and dispatch after receiving the payment. We will arrange the shipment within 1-2 days. We do not accept urgent orders as we cannot control the speed of logistics. All online shoppers should understand this. Please do not trouble us, dear customers.

 

◆ Freight: Pricing: The freight charge is approximately 15-50 yuan per box when you pick up the goods and pay the logistics company. We do not charge any transportation fees from you. Due to the different freight stations in each region, we cannot clearly specify the freight standards in each area. This can only be measured by you according to the standards of your local area, or you can consult the freight company. If you think which freight station is good, ask for the receiving point in Yiwu, and then tell us, and we will have the driver deliver to that freight station. Please understand~~ O(∩_∩)O Thank you
Due to the large quantity of goods to be shipped, the shipping order requires us to deliver the goods to the freight station before we can provide the freight station's tracking number and phone number. Thank you for your cooperation!

 

 

 

Three: After-sales instructions

 

 

 

◆No matter you encounter service or product quality problems, as long as you contact our after-sales customer service, we will definitely help you solve the problem, and never escape responsibility. Giving a neutral or negative comment cannot solve your problem, which is not beneficial to both parties. We do wholesale in the hope of long-term cooperation with each customer, and you are also a seller, so you can certainly understand such problems. We hope that we can understand each other and solve the problems together. Low-profit business hopes that everyone can communicate happily, and refuses to negotiate reasonably. If you give subjective judgments such as poor product quality or poor product effect, please provide strong evidence and materials, otherwise we will only treat it as malicious comments! We also hope that your shopping experience with us is a happy one.

 

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Under normal circumstances: The marked price: The marked price may be the sales guideline price of the commodity or the commodity's previously displayed sales price, etc., which is not the original price and for reference only.
Unstriked Price: The unstriked price is the sales price of the product on Alibaba China. The specific transaction price may change due to participation in activities or the use of coupons by users, and the final price is determined by the order settlement page. Activity Preheating State: Striked Price: The striked price is the sales price of the product in the current activity preheating state, which is not the original price. The specific transaction price may change due to the use of coupons by users, and the final price is determined by the order settlement page.
Unstruck Price: The unstruck price may be the activity price of the goods about to participate in the activity, for reference only. The final transaction price at the time of the activity may change due to the use of coupons by users, and the final price shall be subject to the price on the order settlement page of the activity. *Note: The preceding explanation is only effective when there is a price comparison. If the merchant makes a separate explanation for the struck price, the merchant's statement shall prevail.