Color difference explanation:

 Due to the differences in the background, lighting, and the color reproduction of computer monitors, the color difference and color of the goods may vary, which is beyond our control and is not considered a quality issue. The goods are subject to actual items. Most of them are handcrafted, and if you are very sensitive to color differences and minor imperfections, please carefully consider before making a decision to order.

About Shipping:

    Stock: After the buyer places an order and makes payment, we will ship the goods within 72 hours (three days). Generally, orders placed before 4 pm will be sent out the same day (excluding weekends). In the event of stock shortages, we will contact you by phone or Alipay to inform you. When shipping, there are dedicated picking personnel to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out. Suppliers support mixed batch, with a minimum order quantity of 2000 pieces, and you can mix batch if you order more than 2000 pieces. The more you order, the better the price.

Customization: (1) Payment Method: 30% deposit (full amount)

     Delivery cycle: Customized products require production upon order, with a production cycle of 15 working days. The shipping cycle is 15-20 working days. Please do not urge the shipment, thank you!

Express Logistics: 03

    Our default shipping method is SF Express. If you need other shipping methods, please contact our online customer service. If your shipping address is not reachable or you need urgent delivery, please contact customer service to change to SF Express and China Post. For large consignments, please inform customer service of the nearest logistics company address and the name of the depot for transportation. This will help you pick up the goods in the shortest time and the nearest location. Please note that we have no control over the delivery of courier and logistics services. Please do not use the quality of courier and logistics services or the time it takes to deliver as a basis for evaluating us. Within the province, shipping is free; for out-of-province buyers, shipping is paid.

04 About Payment: 

    Buyers first choose a payment method (such as online banking, quick payment, Alipay balance, etc.) to pay to Alipay, which guarantees the safety of the payment; when the buyer receives the goods and confirms them, the payment is then released to the supplier by Alipay. If the goods are not received on time or do not meet the requirements, the buyer can apply for a refund to protect their rights.

05 About Receiving:

    Please ensure that the person receives the goods personally upon delivery. If the goods are signed for by family members, friends, or the gatekeeper, it will be considered as the person's receipt. Please open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify, claim compensation, or refuse to accept the goods directly with the delivery personnel.

06 About After-sales Service:

    Please contact us within three days from the date of receipt if there are any quality problems. We will respond to your return or exchange request. We will not accept any requests after the three-day period. If there are no quality issues, we will not process any returns or exchanges. If the buyer is dissatisfied with the product due to subjective factors such as personal preference, significant differences from the images, not meeting expectations, or not being as good as expected, the product is not allowed to be returned or exchanged. However, if there are objective quality issues such as rust or peeling, we will provide a refund or exchange.

07 About Evaluation：

    Your loyal and sincere evaluation is our relentless motivation to move forward. If you are satisfied with the goods and feel happy, please give us encouraging positive feedback!