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Regarding pre-sales issues
1Regarding the number of units per order, is mixed orders supported? Are there any restrictions on the amount? How is the shipping cost calculated? All products can be ordered according to the above unit limits, with no limit on the amount! Mixed orders are supported! Alipay transactions are also accepted! We specify the weight for each product, and the shipping cost will be automatically calculated by the system when placing an order. There may be slight discrepancies; please contact customer service promptly.
2:Are all items sent randomly when shipped? Can we choose the style? Regarding styles and colors, mixed styles are used by default when arranging orders. If you have specific requirements, please note down the style or color (there is a field for notes when placing the order; include the model number and style).Y1: Black), we will try our best to match them according to your requirements, but some items may be missing. We hope you can be understanding. Large items are noted in the message remarks; small items are sent randomly. Colors and styles are also chosen randomly, but you can write your remarks, and we will try to match them based on that. If any color or style is missing, we will send one randomly. Please understand! There is a field for remarks when you order together.
3:Are the listed products in stock? What if there is a shortage? All our items are available immediately for purchase; those displayed as purchasable on the page are indeed in stock, so please feel free to buy with confidence. Due to the wide variety of products and high daily sales volume, there may be occasional cases where some items are not promptly removed from the list, leading to shortages. We apologize for this and will refund you for any items that are unavailable or not shipped. Please contact customer service as soon as you receive your order to handle the issue. We won’t notify you individually; thank you for your understanding!
4:I have already paid. When can the shipment be made, and approximately how long will it take to arrive? Since our company handles a large volume of shipments daily, we will proceed after you pay.24-48Items are shipped in the order of payment; delivery time varies depending on distance, weather conditions, and different shipping company procedures. They are processed promptly in Jiangsu, Zhejiang, and Shanghai.
3.For customer specifications regarding product colors or styles, we will do our best to meet them, but not necessarily.AllGuarantee. No returns or exchanges will be provided if the color or style does not match.

4.For cases where goods not sold by our company are sent to our company, we retain the right to take action.AllThe right to return the goods directly to the customer if the return or exchange is not processed, with the shipping cost borne by the customer.
Generally1-2Tian Dao, Anhui</t_XXXXXXXX>Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin - general2-3Wow, other regions3-5Heaven, remote areas4-7Wow, logistics outside the province is generally...3-7Wow! Regarding shipping: all deliveries are at night.5All deliveries are centralized. Orders for the same day are usually shipped the next day or the day after. (Strive to do so.)In timeWe will ship the items soon! There are many orders waiting to be processed, and several customers need to reshoot photos or change addresses. So we will organize everything before sending out! We will arrange the shipment as quickly as possible! We hope you can understand! The courier company we work with isCircleSend by courier, (also sending)Yunda, SFW, and shipping logistics)
Regarding after-sales service and returns/exchanges due to quality issues
1.Delivery7If any quality issues with the product are discovered within the period (based on the order receipt date), please contact after-sales customer service promptly. Claims made after this deadline will not be accepted. The defective product must remain in its original packaging.(Please bring your own packaging; do not stick or write on the original manufacturer box.). If more than 5 kilograms of returns are accumulated, the shipping costs for those returns will be covered by our company. Please keep accumulating them.5-10For kilograms, return via standard logistics; the shipping cost will be borne by our company. We do not accept expensive logistics providers such as Deppon and Jiajie, or Tianti Huayu. If there is any violation, the shipping cost shall be borne by the customer. No returns or exchanges will be provided if there is no quality issue.
2.Please contact the after-sales customer service before returning the item. Please also fill out the after-sales form to enable tracking of your return process.3</t_XXXXXXXX>The following conditions do not allow for returns or exchanges:AThe returned product packaging is damaged or incomplete, and the accessories or relevant documents are missing.BUnauthorized repair or modification;CNot used or stored according to proper methods;DColor and hue are non-returnable; items outside the post-purchase service period are not eligible for replacement.ESeasonal products will not be refunded after the expiration date (such as fans in summer and thermal patches in winter).
4</t_XXXXXXXX>After-sales service is the most fundamental service of the company. We are willing to provide excellent after-sales support, and it also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging products, and try to comply with the company’s regulations to avoid affecting your after-sales service.7.Regarding the handling of damaged or quality issues products, if the weight does not reach five kilograms, if the customer wishes to return it, the shipping cost shall be borne by the customer.
Regarding logistics, goods are usually shipped to other provinces, and Yiwu has direct logistics services.Various regions in ChinaAll cities at the municipal level and above can be reached directly, while county-level cities require a transit step. After delivery, logistics companies will call you; you will need to collect the goods in person. Here, we would like to make a special note: the logistics services provided by Yiwu logistics companies vary in quality. I hope everyone can contact a logistics company themselves before placing an order. This can be done by searching on your own or by calling.114Please check the logistics point from Yiwu to your local location and find a place that's close to you. Then provide us with the logistics phone number in Yiwu so we can deliver it to your service point.