chenxi stationery fun rabbit three per package creative neutral full needle tube stationery factory direct sales

关于售后服务：

1. Manufacturer's stock of genuine products

 This product is a direct sale product from the manufacturer, all products are photographed in person.

2、关于颜色

 All the goods in our store are photographed with actual items, and the colors are professionally checked to be as close as possible to the actual flat layout pictures. However, due to differences in color contrast and color temperature of computer monitors, there may be some differences.

3. About Customer Service

Our store's operating hours are: Monday to Friday. 8:00--23:00, Saturday and Sunday: 24-hour service. If your inquiry is not answered in time, it may be due to a large volume of inquiries at that time or a system malfunction. Please be patient and wait, or call 057985434379.

4、关于售后

We will provide complete after-sales service, including genuine guarantee, to further strengthen consumer confidence. In order to strengthen consumer confidence, we have specially joined the Ali consumer protection system, with a deposit of 13,000 yuan. Especially for products with quality problems, we provide unconditional return and exchange services.

5. About Shipping

For heavy goods, we recommend using courier for the Jiangsu, Zhejiang, and Shanghai regions, and for distant regions from Zhejiang, we suggest using logistics. For light goods, we recommend using courier for all areas. Some logistics services require transfers, usually to provincial capitals or prefecture-level cities, which may take a little longer. If you have not received your goods after a long time, please contact our customer service to check the status of your shipment. Logistics in the Jiangsu, Zhejiang, and Shanghai region generally takes 1-2 days, while it takes 2-3 days to reach destinations in Shandong, Anhui, Jiangsu, Fujian, Guangdong, Hunan, Hubei, Henan, Hebei, Beijing, and Tianjin. For other regions, it takes 3-5 days. (Logistics require self-collection) For light goods, we default to using ZTO Express. For heavier goods, we use Guotong Express, and for very heavy goods, we use logistics. If the delivery is not available, we can also use Yunda Express and ZTO Express. For more details, please contact our customer service.

"6. About Positive Reviews

We treat our customers with 100% sincerity, but due to factors such as product shipment from the factory and unforeseen circumstances, you may not be satisfied with the product upon receipt. We sincerely hope that you will communicate with us in time and seek a solution that makes you satisfied! Please do not give us a negative or neutral review directly! Your satisfaction is our unwavering pursuit!