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1. Regarding the number of batches, is mixed batching supported? Are there any restrictions on the amount? How is the shipping cost calculated?
Answer: All products can be ordered in the specified quantities mentioned above; there is no limit on the amount. Mixed orders are supported, and Alipay transactions are also accepted!
For each product, we have specified the weight. The shipping cost will be calculated automatically by the system when you place the order. If there are any issues, please contact us promptly.
Customer Service
2. Are the products listed in stock? What if they are out of stock?
Answer: All of our products are available immediately. The items displayed on the page that allow ordering are in stock, so please feel free to buy.
Purchase. Due to a wide variety of products and high daily sales, some items were not removed from the shelves in time, resulting in stockouts.
Moreover, please understand that we will contact you promptly via phone or WeChat message to handle the matter.
3. Can the products also have different styles and colors to choose from?
Answer: When the product was listed, options for selecting styles and colors were already set. Please browse the page to find the indications.
Understood. If there are any special requirements, please indicate them in the notes section. We will do our best to meet your needs, but
If there is a color shortage, we can only send it to you randomly! Please understand!
4. I don’t have Alipay. Can I send the payment via bank transfer?
Answer: We recommend using Alipay. The payment is secure, and it is also convenient for future purchases. If it is truly inconvenient, we can accept bank transfers.
Please take a photo of the item before making the payment and note that it is for bank transfer, so we can know when to send you the payment after receiving the money.
Please ship the goods as soon as possible. After making the payment, please provide your Alibaba account, bank details, and amount via Wangwang or by phone.
We have confirmed that the payment and products match before arranging the shipment.
5. Please do not give random negative reviews.
Answer: No matter whether you encounter service or product quality issues, just contact our after-sales WeWang account, and we will definitely take proactive action.
Guan Di will help you resolve the issue; we never avoid any responsibility. Giving mediocre reviews at every turn is not helpful for either buyer or seller.
We also hope to retain every friend who loves this product and help solve your actual problems.
To improve our service quality, we hope every customer can have a pleasant online shopping experience!