Customer concerns:

1. After receiving the goods, there were problems such as leakage, visibility, and the nose bridge clasp breaking.

2. Return and exchange of out-of-season products

Manufacturer's Response:

Leakage issue: The manufacturer suggests that when choosing goggles, customers should select the appropriate size based on the face shape and size of the target group.The style of large frame goggles is suitable for people with wider faces and wide foreheads. However, when these goggles are paired with thin faces, they may not adhere well to the frame, leading to the leakage problem mentioned by customers!

* Nasal bone fracture: When recommending or using the product, customers should be careful not to move it in the opposite direction at will, as this will not cause any problems.The problem of fracture has occurred!

2. Return and exchange of out-of-season products: The manufacturer promises to fully refund the product if it does not affect secondary sales.

About customer guarantees: If there are any quality issues, you can exchange the same item for a refund.

Regarding the shipment: Regarding the shipment, as our assembly is a regular mix of colors within each inner box, the customer is requesting a regular color matching for this type. The manufacturer promises to ship within 2 days! (The customer can choose the specified logistics, and the freight cost will be borne by the buyer.) However, the customer has a specific color requirement.The delivery date should be confirmed in accordance with the actual situation and our confirmation of the shipping time!

       Yiwu City Chuangyuan Plastic Products Factory is a professional manufacturer of water sports products, with main products including swimming goggles, diving masks, frog shoes, breathing tubes, and swimming caps, among which the annual output of swimming goggles has reached 10 million pairs (sets). Since its establishment in 1998, the company has focused on corporate development, strictly managing the company, with the purpose of "improving product quality and serving customers." It has established departments such as product development, precision mold department, injection molding department, oil pressure silicone rubber department, silk printing department, and assembly inspection department to ensure that the products meet international standards in terms of design development, production processing, and quality control. Gradually, it has become a strong enterprise with a professional R&D team, advanced production equipment, and strong product strength.

    The company's "Feiduo" brand swimming goggles are made of high-quality imported PC and silicone materials, as well as UV-stable materials. They are manufactured using advanced technical processes such as super-resistant ultraviolet rays, anti-fogging, and wear-resistant treatments. The comfortable design and beautiful and fashionable shape have become popular worldwide and are deeply loved by customers both at home and abroad.

    The company adheres to the service tenet of "creating value for customers" and welcomes custom orders, OEM processing, joint development, and other cooperative methods. We are committed to working with customers at home and abroad to jointly develop and create brilliant achievements.

 Contact information: Shop 1604, C District, First Phase Market, Yiwu International Trade City

Telephone; 0579-85289712

Mobile phone; 15088267355

Contact person: Fan Yanfang

QQ; 2968516797