Customer concerns:

1. After receiving the goods, there were problems such as leakage, visibility, and the nose bridge clasp breaking.

2. Return and exchange of out-of-season products

Manufacturer's Response:

1. Leakage Issue: The manufacturer suggests that when customers choose goggles, they should select the appropriate style based on the size of the face of the target group, such as large-frame goggles are suitable for wider faces and wide foreheads! If such goggles are worn by a thin face, they may not adhere to the frame, resulting in the leakage issue mentioned by the customer!

* Nasal Bone Breakage: When recommending or using the product, please be careful not to move it in the opposite direction at will. This will essentially prevent breakage issues!

2. Return and exchange of out-of-season products: The manufacturer promises to fully refund the product if it does not affect secondary sales.

About customer guarantees: If there are any quality issues, you can exchange the same item for a refund.

Regarding the shipment: Regarding the shipment, as our assembly is a regular mix of colors within each inner box, the customer should be familiar with this type of color matching. The manufacturer promises to ship within 2 days! (The customer can choose their own logistics, and the shipping fee is borne by the buyer.) However, if the customer has specific color and logo requirements, the delivery date should be confirmed with us based on the actual situation.

Instructions:

1. Rinse with soft water after use and let it dry naturally.

2. Due to long-term use, there may be mist on the swim goggles. Just soak the goggles in water for a while, take them out, shake them, and they can still maintain a clean mirror surface.

3. Be careful to put on and take off the goggles, especially when they are wet.

4. Adjust the headband and nose clip appropriately to achieve a comfortable and waterproof effect for the goggles.

5. Do not pull the goggles away from your face too hard, or they may bounce back and hurt your eyes.

6. When children use swim goggles, parents should pay attention to helping them put them on and take them off.

7. Do not expose your goggles to direct sunlight.

Contact information: Shop 1604, C District, First Phase Market, Yiwu International Trade City

Telephone; 0579-85289712

Mobile phone; 15088267355

Contact person: Fan Yanfang

QQ; 2968516797

E-mail;swim_goggle@hotmail.com