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jinhua FEIDUO Sporting goods Co., Ltd 13yr.
Main Products:Swimming goggles swimming cap deratization pioneer surfboard diving kit
Contacts:FANGChat
Mobile:86-13655899005
E-mail: Address:1292 , 2 Street, 1 F, 9 Gate, International Trade Mart (District 1).
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Customer concerns:
1. After receiving the goods, there were problems such as leakage, visibility, and the nose bridge clasp breaking.
2. Return and exchange of out-of-season products
Manufacturer's Response:
1. Leakage Issue: The manufacturer suggests that when customers choose goggles, they should select the appropriate style based on the size of the face of the target group, such as large-frame goggles are suitable for wider faces and wide foreheads! If such goggles are worn by a thin face, they may not adhere to the frame, resulting in the leakage issue mentioned by the customer!
* Nasal bone fracture: When recommending or using the product, customers should be careful not to move it in the opposite direction at will, as this will not cause any problems.The problem of fracture has occurred!
2. Return and exchange of out-of-season products: The manufacturer promises to fully refund the product if it does not affect secondary sales.
About customer guarantees: If there are any quality issues, you can exchange the same item for a refund.
Regarding the shipment: Regarding the shipment, as our assembly is a standard process where each inner box is mixed with different colors, the customer is requesting a standard color matching for this type of assembly.The manufacturer promises to ship within 2 days! (Customers can choose their own logistics, and the freight is borne by the buyer.)However, the client has color and logo requirements, and the delivery date should be confirmed with us based on the actual situation!
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