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jinhua FEIDUO Sporting goods Co., Ltd 13yr.

Main Products:

Swimming goggles swimming cap deratization pioneer surfboard diving kit

Contacts:

FANGChat

Mobile:

86-13655899005

E-mail:

jinjing@yiwugou.com

Address:

1292 , 2 Street, 1 F, 9 Gate, International Trade Mart (District 1).

Related items

Description

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1. After receiving the goods, there were problems such as leakage, visibility, and the nose bridge clasp breaking.Customer concerns:

2. Return and exchange of out-of-season products

Manufacturer's Response:

1. Leakage Problem: The manufacturer suggests that when customers choose goggles, they should select the appropriate size based on the size of the face of the target group.Matched styles, such as large frame swim goggles are suitable for faces with wider shapes and wide foreheads! These goggles will not adhere well to thin faces, leading to the leakage issues mentioned by customers once they are paired with thin faces!

Nose Bridge Fracture Issue:This swim goggle is a one-piece silicone swim goggle that can be moved freely without any fracture issues.

Visibility issue: This swimmask is suitable for wearing in bright outdoor conditions, but it can be quite dim indoors, which can lead to...Customers complain about low visibility!

2. Return and exchange of out-of-season products: The manufacturer promises to fully refund the product if it does not affect secondary sales.

About customer guarantees: If there are any quality issues, you can exchange the same item for a refund.

Regarding the shipment: Regarding the shipment, due to the fact that our assembly is a mix of colors within each inner box, which is a standard practice, the customer is requesting the standard version.The product is color-coordinated, and the manufacturer promises to ship within 2 days! (Customers can choose their own logistics, and the freight is borne by the buyer) However, if the customer has color requirements, the shipment will generally be delayed by 3-5 days!

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