Purchasing Terms
1. All the goods in our store can be retailed and wholesaleed. For small quantities, we default to express delivery. Wholesale customers will use Annen Logistics. Please contact the customer to change the freight details. Due to the large volume of orders, wholesale customers please contact the customer service to determine the shipping time in advance. We will ship to you as soon as possible. Thank you for the strong support of new and old customers. We wish you a happy life!
2. If you find serious quality problems after receiving the goods, please contact us within 48 hours, and we will handle it satisfactorily in time.
3. Due to the small individual volume of the product, please open and count the quantity in person upon receiving the courier, and confirm there are no errors before signing for it.
1. How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?
Answer: All products can be ordered with the minimum order quantity indicated above, with no limit on the amount. We support mixed orders and accept Alipay transactions! Each...
We have clearly stated the weight of each product. When you make the order, the freight system will automatically calculate the shipping cost. If you have any questions, please contact us immediately.
Customer Service
2. Are the products on the shelf in stock? What should I do if they are out of stock?
Answer: All our products are sold in stock, and the precious items displayed on the page are all in stock. Please rest assured.
Purchase. Due to the large variety of goods and daily sales volume, some items may not be removed from the shelves in time, leading to stockouts.
Please understand, we will contact you in time by phone or Alipay message and handle the matter.
3. Can the goods be selected according to style and color?
Answer: When the goods are listed, the option to choose styles and colors has already been set. Please browse the page for the labels.
Understood. If there are any special needs, please indicate them in the remarks, and we will try our best to meet your requirements. However,
If the color is out of stock, I'll have to send it to you at random! Please understand and forgive me!
4. I don't have Alipay. May I make a bank transfer?
Answer: We recommend using Alipay, which ensures both the safety of the payment and convenience for future shopping. If it's really inconvenient, we can accept bank transfers.
Please take a picture of the product before making the payment and note that you will be making a bank transfer. This will help us verify the goods once we receive the payment.
Please ship the goods as soon as possible. After the payment, please contact us through Alibaba or mobile phone with your Alibaba account, the bank of the payment, and the amount.
We will arrange the shipment after confirming the goods and the payment.
5. Please do not leave random negative or neutral reviews.
Answer: Whether you encounter service or product quality issues, as long as you contact our after-sales Wang Wang, we will definitely take the initiative to serve you.
We will help you solve the problem and will never shirk any responsibility. If you give a negative or neutral review at the slightest provocation, it is ineffective for both parties.
We hope to retain every friend who likes our product and solve your actual problems,
To improve our service level, we hope that every customer will have a pleasant online shopping experience!