The wholesale business is different from some retail businesses on Taobao. We pay more attention to the experience of wholesale customers and understand the importance of maintaining customers. We are not only so simple in trading relationship, we need more trust and tolerance than the retail industry. Because we should not only become strategic partners in business, but also become close friends. Huailuan wholesale is willing to witness our bright future with you. In order to give us more trust and tolerance and reduce some unnecessary misunderstandings and frictions. Please review the following warm instructions.

Mixed Batch description: in order to reduce the risk of Overstock inventory and capital turnover of channel providers, all products of our company can be mixed batch supported, but some products will have a minimum order quantity due to packaging and other factors, generally starting from 1 to 5, in addition, some products in our store are sold in color separation or sub-payment. When placing an order, you must carefully purchase them according to the requirements of color separation or sub-payment, so as not to cause unnecessary trouble to you, if there is no color separation or sub-payment product, it means that the product is shipped randomly in the existing color or style of the warehouse, and the message designation is not accepted. If there is any unsatisfied product, please understand.

Is the store goods available? In case of stock? : all our products are sold in stock. Please rest assured to buy them. However, some hot-selling products will be out of stock in a short period of time due to large demand and limited factory output, in case of this situation, we will tell you the situation by phone or Wangwang as soon as you place an order, and ask for your opinion whether to wait for the goods to be delivered or some goods to be delivered first, out-of-stock products will be sent out or refunded to you later.

Color/size/weight: 1. All my products are taken in kind, ensuring that the pictures and objects are one to one to the greatest extent, but not excluding the color difference due to light or display, leading to subjective deviation, 2. All products are measured manually. Due to different shapes of products, the measurement standards will be slightly different. 3. All products are weighed by gram weight, maximum guarantee of product weight and actual weight. Returns and exchanges caused by the above circumstances are not accepted.

About the product qualification rate: product quality is the cornerstone of the enterprise's survival, and it is also the principle established at the beginning of our business, but no matter how good the quality is, the qualified rate can not be guaranteed by 100%, if the defective rate of the goods you receive is higher than 2%, you can contact our after-sales MM for consultation to ensure that the interests of both parties are maintained. Note: For some perfectionists who buy something for personal use, please go to the local physical store to buy it. We cannot provide retail standard after-sales service. Please forgive me.

After-sales instructions: if there is no quality problem with the product, in principle, we will not accept the return or exchange, but considering the special factors, please negotiate with our after-sales customer service. After the consent of our staff, you can return it without affecting the secondary sales, and the postage is paid by yourself. If you have received the quality problem goods, please contact us within two working days after receiving the goods, we will make verification and registration, in order to reduce the after-sales cost and efficiency, we recommend that you accumulate the merger and return processing. After verification, the return is valid within 90.

Express delivery and shipping rates:

our default Express is STO Express, Yunda Express, and Huitong express. All freight is automatically calculated by the system according to the actual weight of your order. Please feel free to purchase. The specific charging standards are as follows:

logistics and freight standards: Yiwu is one of the regions with the most developed logistics in the country, and basically all parts of the country can reach it. Logistics is also collectively referred to as Consignment. The transportation cost is relatively low and the timeliness is relatively fast. Therefore, logistics is basically selected for the circulation of bulk parts.

Tips: if the order amount is more than 800 yuan or the express cost is greater than the logistics cost, we recommend that you send logistics. Note: If you place an order in our store, the default is express delivery. If you need to use logistics transportation, please contact our customer service to remove the express fee and pay the freight on delivery. When you pick up the goods from the shipping department, you can pay the freight to the logistics company. We do not charge your freight when shipping. There is no standard freight, which is related to the distance. Some areas that cannot be directly connected need transit, so the freight will increase. For example, if the logistics arrives in your city, the logistics company will call you to inform you of the specific delivery address. You need to go to the designated address to pick up the goods. Generally, after the delivery is notified. If you do not pick up the goods within three days, the logistics company will charge a certain storage fee according to the number of days, so please be sure to bring the goods back as soon as they arrive. The logistics freight is subject to the actual freight paid when picking up the goods. We provide information for reference only. Do not assume other responsibilities.