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Attention: Due to the packaging of 24 pieces per package, the minimum order quantity for each item is 24 pieces, and the order quantity should be a multiple of 24. Orders with incorrect quantities will not be shipped!

1. Each large package contains 24 products, each with individual packaging, which can be mixed.

2. If you need a bare-bones product, it needs to be custom-made, and the cycle is determined based on the order quantity, usually 3-7 days.

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About pre-sale issues

1: How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated? All products can be ordered according to the minimum order quantity indicated, with no amount restrictions! We support mixed batches! We support Alipay transactions! Each product has its weight listed, and the freight system will automatically calculate it when you order. There might be a slight error. If there are any issues, please contact our customer service immediately.

2: When shipping, are the items sent randomly, or can you choose the style? Regarding the style and color, the default is to send a mixed batch. If you have any special requirements, you can make a note when ordering (there is a column to make a note when ordering together, write the product code, style, for example: Y1: black). We will try our best to meet your requirements, but there may be some deficiencies. We hope you can understand. If there are color or style deficiencies, we will send them to you randomly. Please forgive us! There is a column to make a note when ordering together.

3: Are the products on the shelf in stock? What should I do if there is a shortage? All our goods are sold in stock, and the precious treasures displayed on the page are all in stock. Please rest assured to buy. Due to the large variety of goods and daily sales, there may be cases where a few products are not promptly removed, causing stockouts. Please understand, and we will refund you for the products that are out of stock or not sent. Please contact the customer service as soon as you receive the goods, as we will not notify you one by one. Thank you for your understanding!

4: I have already paid, when can the goods be shipped, and how long will it take? Because our company has a large daily shipment volume, we will ship the goods within 48 hours after your payment, and they are usually sent on the same day. The delivery time will vary due to distance, weather, and the different logistics processes of different courier companies. Generally, it takes 1-2 days in Jiangsu, Zhejiang, Shanghai, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, 3-5 days in other regions, 4-7 days in remote areas, and 3-7 days for provincial logistics! About shipping: all courier deliveries are unified at 5 pm, and the orders of the day are usually shipped the day after tomorrow, (In short, we will try our best to deliver the time to dear customers) because there are many orders to be arranged in front, and many customers need to make up shots, change addresses, so we will send after we have sorted them! We will arrange the shipment as soon as possible! I hope everyone can understand!

 About after-sales service and quality issues for returns and exchanges
1. Within 7 days from the date of receipt (as determined by the shipping receipt signature date), if you discover any quality issues with the product, please contact the after-sales customer service promptly. Claims after this period will not be accepted. For fragile items, please inspect them in person, and by default, the signature indicates that the item is in good condition. The defective product must be returned in its original packaging (please bring your own packaging, do not directly paste or write on the original factory box). Please return the product in bulk, weighing 5-10 kilograms, using ordinary logistics. We will bear the freight costs. We kindly decline to use expensive logistics services such as DEPPON and JIAJIE, TIANDIHUAYU. If there are any violations, the freight costs will be borne by yourself. No returns or exchanges will be made without quality issues.

Before returning the product, please communicate with the after-sales customer service. Please cooperate in filling out the after-sales service form to ensure that your return can be handled in a timely manner.
3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee 100% accuracy. If the color or style does not match, we will not provide exchanges or returns.

4. For the situation where non-company-sold goods are sent to our company, we reserve the right not to process all returns and exchanges for this time, and the shipping costs will be borne by the customer. The goods will be directly returned to the customer.
5. The following conditions do not allow returns: A. Products with damaged or incomplete packaging, missing accessories or related documents; B. Unauthorized repair or modification; C. Use or storage not in accordance with normal methods; D. Color and color are non-returnable, and goods beyond the post-sale service period are not refundable. E. Seasonal products beyond the expiration date are not refundable (e.g., fans in summer and warm patches in winter).
6. After-sales service is one of the basic services provided by our company. We are willing to provide good after-sales service for everyone. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle them in accordance with the above regulations of the company to avoid affecting your after-sales service. 7. Regarding the handling of products with damage and quality problems, if the weight does not reach five kilograms, and if the customer wants to return, the shipping cost will be borne by the customer.

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