Purchase instructions
1. About size
Different reference points of measurement will have an error of 1cm-3cm, which is normal. The actual size of the same cup is the same.
2. About customer service
The working hours of the customer service are 8:30-5:30. Please place an order by yourself at other times.
3. About after-sales and transportation damage
After-sales phone number and WeChat: 18058485198
The profit of our products is relatively thin. If the goods are damaged during transportation, we will not make additional compensation. Please check on the spot when picking up the goods. If there is any damage, please negotiate with the shipping department yourself. Inspection Method: First hold up the box, the bottom four sides of the box, one side on the ground, shake down the box, if there is a sound in the box, Please unpack the box on the spot in front of the freight logistics staff for inspection, if any damage occurs, negotiate with the freight logistics to settle the claim immediately. Sometimes the outer packaging is intact and there is damage inside, which is caused by the freight logistics loading. Please do not take the goods away; If the goods are broken after being taken back, the freight logistics will not be recognized. Regarding ceramic fragile, we recommend that you use wooden boxes, and you need to pay extra!
4. About delivery
shipment within 3 working days after payment.
