2. About color

The information of commodity color, pattern and packaging on the website is for reference only. The color difference between the commodity picture and the real object may be caused by the problems of lighting and color difference of different monitors. If the product color, pattern, packaging, etc. are different from the description on alibaba and do not belong to the quality problem, we will not accept the return.

3. About after-sales service

A) goods damaged by human factors (such as unauthorized maintenance, misuse, collision, negligence, abuse, accident, modification, incorrect installation, etc.), goods with incomplete packaging and goods with secondary processing shall not be returned.

B) as the factory may change the product packaging according to the production situation, the external packaging is different from the pictures on the website or the goods you purchased before, which is not a quality problem. We will not accept the return for this reason. 

C) multi-color, multi-type products are randomly mixed by default. The company will try to meet the color and style specified by the customer in the order notes. We do not accept any return for individual orders which do not meet the customer's requirements due to the color and style of the stock in the warehouse

D) reasons for personal preference (smell, color, model, appearance) shall not be returned; The buyer thinks commodity quality has a problem subjectively, the written appraisal that issues legal approbate please, do not refuse to return otherwise

E) delivery damage: when receiving the express delivery, please check whether there is any damage or loss of the goods before signing and receiving. If yes, please ask the Courier to issue the certificate and contact us before signing. Otherwise, we cannot claim for compensation from the express company, and therefore cannot undertake any after-sale service, including loss or damage of goods.

5. About delivery

We are a wholesale company and do not retail. If your purchase is for personal use (for example, most of the items in the order are 1 or 2), please detour. We cannot guarantee timely delivery to individual users. Under normal circumstances, wholesale users can deliver goods within 72 hours; under special circumstances, such as seasonal busy or shortage of goods in the warehouse, the delivery time will be extended appropriately, please understand.

6 about return

The goods can be returned or changed within 60 days if there is any quality problem. We accept return and exchange for each order. You can accumulate the problematic goods and send them back to our company every 45 days. Please ask the customer to pay the postage in advance. After receiving the goods, we will reimburse the express fee of 1kg for your parcel. You may also choose to return the defective goods immediately, but the return freight shall be borne by you. If you have any questions, please contact the customer service.