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1. Please contact us before purchasing to confirm whether there is stock in the warehouse and shipping costs. If there is a shortage and the buyer is willing to wait, our factory will produce and ship the items promptly.
2. This store is a online service window for Bird King cars.
3. The images in the store are for reference only. Our company strives to ensure that what is shown in the photos matches the actual product. However, due to lighting and display conditions during photography, the color of the images may differ slightly from the actual product. Additionally, variations may occur due to different production batches and updates in the manufacturer’s inventory. If there are any differences, please refer to the actual product. (Please refrain from posting if you do not accept this.)
4. Unless otherwise specified, the product color and pattern will be shipped randomly.
5. The buyer is requested to inspect the item before receiving it in front of the courier, to ensure it is intact and all parts are present. If any damage or missing parts are found, please contact us immediately and take photos as evidence. If damage, missing parts, or other quality issues are discovered after signing for delivery, we will try our best to arrange a replacement, but the related costs shall be borne by the buyer; the seller is not responsible for any return or replacement fees! If there are no quality issues with the item, returns and replacements are not accepted. If there are quality problems, we will replace the faulty components. For paint-covered or plastic parts, accidental scratches or wear during transportation are inevitable, and we do not accept returns or compensation due to minor paint marks or friction traces. Careful buyers and those who are strict about warranties please choose wisely! The courier is a third party, and the service quality (delivery time, service level, etc.) is beyond our control. In case of unexpected situations, we will do our best to urge the courier and coordinate with them.
6. We are not responsible for installation of all products. If you are not familiar with installation, we recommend having a car repair technician install it outside. Especially for electric vehicle series, if abnormal wiring connections or poor contact occur during installation or use (due to vibrations during shipping causing unstable wiring contact), please first visit a nearby electronics store to identify the issue. For spare parts, we can send replacements. We do not accept returns or exchanges on the grounds of lack of time for maintenance, as these are large items and repeated shipping would be impractical. (Buyers who object, please do not place an order. Thank you.)
7. If you need proof of purchase, please inform us promptly; no additional shipments will be made after the goods are sent. Any additional shipping costs shall be borne by the buyer.
8. Special statement: The density of the wheel rims for children’s bicycles is not set at the same level as that of adult bicycles. Therefore, it is normal for the rims to be slightly irregular. If customers from WM require this, they can have them adjusted by a mechanic outside. Please do not purchase if this is not acceptable. Thank you!

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