1. About the product
All products in our store are wholesale from our physical stores. Detailed dimensions, material labels, and product descriptions are all clearly explained. Due to reasons such as packing for shipment and logistics transportation, some products may have minor differences. As our products are sold both online and offline, our inventory flows quickly. If you need to place a large order, please contact us before placing your order to confirm the shipping time and other details to avoid unnecessary waiting. We welcome your phone calls for inquiries.
2. About Shipping
We offer stock sale and allow mixed wholesale orders. Before shipping, please consult our store customer service! Usually, we will ship within 48 hours after payment (except for large custom orders). If you have not received the goods after 10 days, or if you have any questions about the products after receiving them, please contact our online customer service in time!
3. About the size
All products on the website have detailed dimensions. Hand measurements are used, and there may be a slight error due to different specifications. The product name marked before indicates the size of the product. Please ensure you carefully check the product dimensions before placing an order!
4. About Color Difference
All the images are taken from the actual products. Due to differences in lighting and monitors, there may be some color differences. If you cannot accept color differences, please choose carefully to avoid transaction disputes. Such issues cannot be used as the basis for middle or negative comments and complaints. If you give a middle or negative comment due to such issues, we will appeal, and we ask for your understanding!
5. About After-sales Service
General logistics companies promise a damage rate of less than 3% on the road. To save freight costs, it is recommended that wholesale merchants accumulate several times of returns to reduce the cost of return transportation. Replenishment can be sent together with the next batch of goods. If the return is a whole piece, the damage and transportation costs of the goods are the responsibility of the buyer. If you have any other questions, please contact us!
6. About Customer Service
Before placing an order, please consult our customer service for details such as shipping logistics, routes, and shipping times. If our customer service is unavailable, you can directly call our customer service hotline.
7、关于运输
The prices listed on the website are the factory prices, excluding tax and freight, and the buyer is responsible for the freight! Normally, except for the buyer who loads and picks up the goods themselves, the goods are sent by the seller's default logistics, and the freight is borne by the buyer (by entering 0 in the freight column when ordering online). After the shipment, we will inform you of the logistics tracking number and contact information through Alipay in time. Due to some logistics companies cannot reach some places, please discuss the transportation route with us before placing an order. Only the transportation route approved by us can complete the transaction. If you need to send by courier or Deyong Logistics (the freight is more expensive than ordinary freight), please inform the customer service and confirm before shipping.
When the goods arrive, it is generally necessary for the buyer to go to the local freight station to pick up the goods themselves. In addition, due to our inability to control the logistics company, occasionally, due to factors such as weather and road conditions, the delay of the goods is also requested by the buyer to understand.
8. About Receiving and Signing
All products are carefully counted both manually and by machines before shipment to ensure the correct quantity is sent out. However, it is still possible for the quantity to decrease during transportation. Please carefully inspect the packaging upon receiving the goods. If the packaging is incomplete, please count the goods in person before signing for them. If any shortage is found, please immediately inquire with the logistics and contact us at the same time. After confirming that the goods are complete, please buy the customer to confirm in the system within three days and give a five-star review. Those who complete this will enjoy a discount on their next order. If you have any questions, please feel free to contact us at any time.