About products:

Our products are in stock and will be delivered within 48 hours. The delivery time of customized products shall be subject to the time of communication with customer service.

Due to the large supply, it is normal for our store to be out of stock. If the goods you buy are out of stock, we will

I will inform you as soon as possible. All products out of stock are subject to refund.

1. Quality

Before shipment, there will be a special department for packing, there should be no quality problems, but can not do 100 percent, if the product does exist

Please contact us within 48 hours upon receipt of the defect, and we will solve it properly for you.

 2. Size: each item is measured in detail, and each person has a different measurement method, 1C The error around M is normal.

If you later blame the seller for recommending the wrong size, I'm sorry, but we don't accept returns based on this.

3. Product return and exchange 

1). Please communicate with the customer service before returning the goods and explain the details, so as to track your return and deal with it timely.

2). The defective products must be kept in complete packaging (please bring your own packaging, and do not paste or write directly in the outer box of the original factory).

3). We will try our best to meet the customer's specification of product color or style, but we cannot guarantee 100%. As a result of color

Or the style does not conform will not be returned or replaced. 

4) for the goods damaged in transportation, they should be presented within 24 hours after receiving the goods and contacted with the after-sales service of the company

Registration, the remaining period is the default for the goods intact.

5). The following conditions are not eligible for exchange: The returned product package is damaged or incomplete, product accessories or relevant information

Not complete, unauthorized repair or modification, not in accordance with the normal way of use or storage.

6) after-sales service is the most basic service of the company. We are willing to provide you with good after-sales service. Meanwhile,

 Good after-sales service also requires the cooperation of customers, please read the above instructions carefully before returning or replacing the goods, please follow the company

Above system is dealt with, lest affect quality of after - sales service.

1: about the number of batches, do you support mixed batches? Is there any limit on the amount? How about the freight?

All products in accordance with the above batch can be, the amount is not limited! Support mixed batch! Support alipay transactions! Support network

Silver! We have indicated the weight of each product, and the freight system will calculate automatically when bidding, which may be a little wrong

Poor, please contact customer service in time if you have any problem.
2. Are the products on the shelves available in stock? What if the goods are out of stock?
All of our products are sold from stock, and the products that can be photographed are available on the page. Please feel free to purchase. by

Please understand that the goods are out of stock due to a large variety of commodities and a large daily sales volume, and some commodities are not taken off the shelves in time.

We will contact you by phone or wangwang message and deal with it.

Dear buyer, due to the display or light environment and other factors, you see the picture there is a certain color difference, we

Try to minimize the color difference, color difference problem will not be as a complaint, low score, return and replace the basis. All of our store

The products are produced by the cooperation factory, absolutely have quality assurance, please rest assured to buy.

No matter what the problem is, whether it is the quality of service or goods, as long as we contact our customer service, we will certainly be true

Sincerely for you to solve all the problems, if you do not contact the buyer for refund or return, it is not good for both buyers and sellers

, we hope to solve your practical problems, please do not contact the direct refund or return of buyers to raise your price

Hand, we promise that we can't solve the problem without communication.

Because the goods will inevitably collide in the transportation, resulting in damage, so please sign for it in front of the Courier

Check whether the surface is in good condition. If any damage is found, you must sign off the express bill and refuse to accept it

Please inform us to deal with the inspection, and we will negotiate with the express company, so that you won't have any economic loss, otherwise

We will not be responsible once the receipt is signed.

Express delivery: for small orders, you can directly place them. Ali system will automatically calculate the express freight and charge standard

Display. If you have a designated express company, please contact customer service in advance. Otherwise, the company will choose the default express company

Send the goods.

Logistics: if your goods are relatively heavy (more than 15kg, or not in jiangsu, zhejiang and Shanghai regions), we suggest you

tong

Oversend logistics to reduce your transportation cost. For example, a piece of 15 kg of goods sent to shenzhen, express costs a

General in 60-75 yuan, and the distribution of logistics only need about 20 yuan (if there is a transfer fee calculated). Logistics and express delivery you have received

cargo

The amount of time things take is about the same. Upon the arrival of the goods, the shipping department will notify you by phone to the designated shipping point

Pick up the goods.

Generally, you should take delivery of the goods within 3 days to avoid any storage costs.

We guarantee that there will be no reason to return or replace the goods within 7 days. Non - quality problems of return and replacement of goods to the buyer to bear the freight. Because of the commodity

If the goods are returned or replaced due to quality problems or the responsibility of the store, the store shall bear the freight.

2: we will not return or replace the goods that have been used or affected the secondary sales, please kindly understand.

If you encounter a problem, as long as you contact our customer service, we will certainly take the initiative to help you objectively solve it, never avoid any

Responsibility. It's not helpful for both buyers and sellers to give bad or medium comments at any time. We hope to keep everyone happy

Corbat friends, can solve your practical problems, improve our service level, we hope that everyone in akoba

Shopping customers can be happy! At the same time, we also refuse to allow the bad reviewers to visit us and threaten us to withdraw by taking advantage of the bad reviewers

Money, the uninvited guest that gives gift, we can resist stoutly!