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关于物流：
1: Our company defaults to Yiwu express logistics, and the freight is paid upon arrival (the price of payment upon arrival and advance payment is the same). If the buyer has a specified logistics, please inform us at the first time, and you can also note down the logistics station you want to send, which will be convenient for you to pick up.
2. If you have any other requirements, please contact the customer service and leave a message. Yiwu's logistics is very developed, and it can provide the shipment number and phone number, but it is impossible to track the goods online. After the goods arrive, a phone call will be made to inform the pickup. Generally, direct deliveries will take 2-3 days to arrive, and if there is a transfer, it will take 5-7 days, except for some remote areas. We refuse to refuse to pick up because of the distance, and we refuse to apply for customer service intervention in trade disputes.
3. The difference between logistics and courier services: Logistics can only be delivered to the designated city, and then you need to go to the warehouse to pick up the goods, not to your door. If there is no direct logistics to your city or county, it needs to be transferred to your city, and the transfer fee is generally around 20 yuan. Our boxes are about 70*50*60 in size. Courier services can be directly delivered to your door, but the cost is calculated by weight.
4. Shipping fees are paid by the buyer. If you choose logistics, enter 0 when submitting the order, and pay the shipping fee to the logistics station upon arrival. If you want to send by courier, please submit the order first and then ask the seller to calculate the courier fee. The buyer should pay the courier fee to the seller in advance, as the courier fee for payment on arrival will be doubled.
About the product:
1. Most of the goods in our store have stock, but the categories and quantities of commodities in the industry of high volume sales are subject to constant change. Additionally, factors such as factory logistics may result in a shortage of some goods. When buying, buyers are advised to consult the customer service to confirm the availability of the goods or to make a note. If there is a shortage of goods without specific instructions from the buyer, we will not notify them in advance. For shortages, a refund can be processed.
2. If the product has color options, it can be distributed in the color. If there are no color options, you can consult the customer service first, or you can note the color. We will prioritize meeting the customer's choice for all product styles and colors. If the warehouse does not have it, it will be shipped randomly according to the spot stock!
3. Due to the large number of orders, those that can be shipped on the same day will be shipped on the same day, while those that cannot will be shipped the next day. For urgent orders, please communicate with the customer service when placing the order!
4. For customers who purchase a large number of individual items for the first time, we strongly recommend that buyers first purchase samples to determine if the goods are what you need before placing an order. If you purchase a large number of items but have never seen the actual goods and then find that they do not meet your requirements, we will not provide a refund.
Emphasis: Due to the different freight costs to various regions across the country, please do not rush to make the payment after you have purchased the item. Please contact our customer service first, and after our customer service confirms the freight cost and modifies the price, then make the payment.
5. To speed up the response time and clearly handle your inquiries, please avoid having multiple conversations with customer service at the same time to avoid repeated operations leading to incorrect notes.
6. If the customer service does not respond to your questions immediately during working hours, please wait for a moment. It may be because the customer service personnel are too busy or temporarily leave. They will definitely respond to you in time once they see it. Our customer service will operate with the mindset of serving each customer well, please rest assured. If there is no response for a long time, it may be due to unexpected situations such as the software crashing or not being able to see the information. Such unexpected situations are not within our control, and we apologize for any inconvenience. Please contact other customer service.
7. Online shopping, integrity comes first, friendship comes first. We sincerely hope that you are not only our customers but also our permanent friends. Therefore, if there are any situations you do not want to see (such as quality problems of the goods), please communicate and negotiate with us first to achieve a result that both parties are satisfied!