About logistics:
1: Our company defaults to Yiwu leased line logistics, and the freight is paid on arrival (the price is the same as that of the first payment). If the buyer has a designated logistics, please tell us immediately, you can also note the logistics station you want to send, which is convenient for you to pick up the goods yourself.
2. If you have any other requirements, please contact customer service and leave a message. Yiwu logistics is very developed and can provide the item number and telephone number, but the goods cannot be tracked online. After arrival, you will call to inform the delivery, generally, direct delivery takes 2-3 days, and transit takes 5-7 days, except for some remote areas. Refuse to take delivery of goods far away, and refuse to take delivery of goods to apply for customer service to intervene in trade disputes to protect rights.
3. The difference between logistics and express: the delivery logistics can only reach the designated city, and then pick up the goods by yourself, which cannot be delivered to your door. If there is no direct logistics to your city or county, you need to transfer to your city. Generally, arbitariec is about 20 yuan. Our boxes are about 70*50*60. Express delivery can be delivered directly to your door, but the cost is calculated by kilogram.
4. The freight is paid by the buyer. If the logistics is sent, fill in 0 when submitting the order, and pay the freight to the logistics station when the goods arrive; if you want to send a courier, please submit the order first and then ask the seller to calculate the courier fee. The buyer pays the seller the express fee first, because the express fee has to be doubled.
About products:
1. Most of our products are in stock, but the types and quantities of products in the running volume industry are changing rapidly, and factors such as factory logistics may lead to shortage of a few products, buyers can first consult the customer service if the goods are available or make remarks when purchasing. If there are some out-of-stock buyers who do not specify it, we will not notify you otherwise. For out-of-stock products, we can refund them.
2. If the product has color options, the color can be distributed. If there is no color option, you can consult the customer service first or note the color. We will give priority to the customer's choice of all product styles and colors. If the warehouse is not available, the goods will be shipped randomly according to the spot price!
3. Due to the large number of orders, if you place an order, the goods can be delivered on the same day, but the goods cannot be delivered the next day. Please communicate with customer service when placing an urgent order!
4. For customers who purchase a large number of products for the first time, we strongly recommend that buyers purchase samples first to confirm whether the products are what you need before placing an order, for those who have bought a large number of products but have never seen real products, our store will not return them if they do not meet their requirements.
Emphasis: as the freight for the goods to all parts of the country is different, please do not rush to pay after you take the goods, please contact customer service first, pay after the customer service determines the freight and modifies the price.
5. In order to speed up the reply speed and clearly handle your consultation questions, please try your best to avoid remarks errors caused by repeated operations caused by conversations with multiple customer services at the same time.
6. If the customer service does not reply to your question immediately during working hours, please wait a moment. The customer service staff may have too many people on hand or temporarily walk away. After seeing it, they will definitely reply to you in time, our customer service staff will report the attitude of serving every customer. Please rest assured that if you do not reply for a long time, Wangwang may crash due to unexpected circumstances or unable to view information, this unexpected situation is not expected by us. Please forgive me and contact other customer service..
7. Online shopping integrity first, friendship first. We sincerely hope that you are both our customers and our permanent friends. Therefore, if there are situations you do not want to see (such as product quality problems), please communicate with us first to reach a satisfactory result!