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Kai Lushi gift pen industry 12yr.
Contacts mrs li Chat
Mobile 86-13750972711
E-mail kls3077@163.com
13750972711














Question: When will you ship the goods?
Answer: Except on Sundays, unless otherwise specified, orders paid before 4 p.m. will be shipped on the same day. (Sundays are off, and orders will be shipped on Monday)
Regarding shipping costs:
In Guangdong Province, shipping costs only 8 yuan per 1kg; an additional 1 yuan applies for each extra kilogram.
Externally located cities' deliveries are calculated at 10 yuan per 1kg. Except for Liaoning, Gansu, Ningxia, Tibet, Xinjiang, Qinghai, Shanxi, Jilin, Inner Mongolia, Heilongjiang, etc., [if the weight exceeds 1kg, an additional 8 yuan will be charged or adjusted according to actual circumstances]
Overseas orders: 20 yuan per kg for Hong Kong [4 yuan extra for overweight per 1 kg], 30 yuan per kg for Taiwan [18 yuan extra for overweight per 1 kg]
Friends in areas where delivery services don’t reach can choose EMS or Takuishou; the shipping fee is calculated based on the region and the weight of the item.
Pre-shot Instructions
1. Once the buyer pays for the purchased item, BaJia typically ships it on the same day or the next day, with the maximum delay being no more than 3 business days; if it falls on a legal holiday, the delivery time will be extended.
2. Please select the color you prefer when taking the photo, and we will ship the product in the color you chose during the actual purchase.
(If there are any changes, please clearly indicate them to customer service. For example: “I ordered the item in xx color, and now I have changed it to xx color, along with a positive response from customer service—due to Wangwang issues, messages may not be received. Please ensure you receive a confirmed response.” Do not use product comments, internal messages, or order notification emails to request modifications.)
3. For products captured under the same ID, if different addresses are used, please inform customer service proactively. Without such notification, we will send them to a single address.
4. You have purchased multiple items, but have not made a full payment, nor clarified with customer service that you do not want them. Due to the order system, we cannot hold these items for you until the full payment is made. Additionally, please avoid creating duplicate orders, as this would prevent timely delivery of all orders to the warehouse, and thus prevent timely holding of the items for you.
5. After payment is confirmed, except for pre-sale situations, the storage period for "stocking without delivery" shall not exceed 7 days. If inventory remains beyond 7 days, my store will deliver it directly. After delivery, additional goods will be charged based on the cost and discount of a new purchase.
6. Due to customer reasons, if the shipment is split, the subsequent shipments will be calculated with the postage and discounts based on a new purchase.
The delivery time depends on the logistics company, so no accurate commitment can be made. For buyers who cannot accept delays in delivery, please consider purchasing carefully.
Warm reminder:
When the buyer receives the goods, regardless of whether the packaging is damaged or not, they must inspect the items in person to ensure they are intact and free of any missing parts. If any issues are found, do not sign for the delivery and contact us immediately, as the items may have been shipped by a courier company.
If the product is damaged during transportation, our company will request compensation from the courier company. Therefore, please cooperate fully. The product will be sent to the address you provide. If you accept delivery at your place, please let us know.
The signature on behalf of the person(s) involved (such as your family, security guards, colleagues, relatives, classmates, friends, etc.) is considered as if you have actually received it! If any issue occurs after signing, please understand that we cannot assume responsibility! A signed receipt after inspection indicates acceptance; we will not process such claims that arise after receipt!
No returns or exchanges if there are no quality issues. If there are product quality problems, the return shipping cost is borne by the seller, but the original packaging and all related accessories must be retained; otherwise, no returns or exchanges will be accepted. For other issues, the shipping cost is borne by the buyer!
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