Troubleshooting
Q: What are the product categories of your company?
A: Hello, our company mainly produces: ballpoint pen, roller pen, pen, touchscreen stylus, rhinestone pen, or any other special customized products related to similar Pen practices can be customized.
Q: What is the MoQ? Can I add logo? How do I charge logo costs?
A: Hello, the minimum order quantity of our company is generally 300. If you just need a pen without printing logo, you can also supply 100 pieces of some styles, please contact our customer service for specific needs.
Q: Can I add a logo? How do I charge logo costs?
A: Hello, logo practices are divided into laser engraving and screen printing. Laser does not need plate making, the time is short, and the demand for quantity is not high; Screen printing requires film production, plate making and ink mixing, so it takes a long time and requires more quantity; 1, laser engraving 1-1000 pieces charge 100 yuan/batch, logo color is pen shaft material color, generally pen shaft material is steel, so logo laser is silver, a small part of pen shaft material is copper, logo laser comes out with copper yellow. 2.200 yuan/color is charged for one-color logo screen printing within one thousand pieces (100 yuan plate making fee, 100 yuan machine printing fee), and 0.10 yuan/piece for more than one thousand pieces. If the logo printing fee is 2 colors or more, the fee will be doubled according to the one-color calculation method. Q: Can I add logo to make a sample? How long will the sample take? What is the fare? Can I return the order?
A: Hello, laser engraving logo sample, the time is generally 3-5 days, the cost is 100 yuan, the order will not be refunded; A color logo printing sample time is generally 7-10 days, the cost is 200 yuan, there is no longer a plate making fee for placing an order; However, the printing fee of 100 yuan on the machine and the printing fee of more than 1,000 pieces plus 0.10 yuan/piece still need to be charged. If the logo is multi-color printing, the cost will double and the time will be extended accordingly. Please contact our customer service for the specific time.
Q: How is the product packaged? Can I have a gift box?
A: Hello, our regular packaging is: single opp bag, 50 pcs per inner box, 500 pcs per carton, box gauge: 32*26 * 23cm. If you need to configure a gift box separately, please contact customer service.