• 1. Description of supply

  Manufacturer primary source of goods, no middlemen price difference. 

• 2. About shopping

  Shopping cart for multiple products: & Save time & Only one shipping charge & Full payment can be made in one go

  24 hours easy shopping, no customer service can also self-help shopping! Our spot area of the baby is in stock, if the individual products are out of stock, we will be the first time to SMS, wangwang, or call to inform you! Thanks for your understanding and support!

• 3. After-sales service

• If there is any problem, please contact us within 24 hours after receiving the goods 

• 

About delivery:

After the buyer places the order and pays, we will deliver the goods within 48 hours (two days). Basically, those who place the order and pay before 5pm will deliver the goods on the same day. We will contact you by phone or wangwang if you are out of stock. At the time of shipment, special distribution personnel will check the invoice and the goods, and put them into the 5-layer corrugated box with bubble film after checking, and then put them into the box together with the goods after signing the invoice. (there is no invoice for the consignment or retail customers)

Express logistics:

Our default express is yto. If you need other express, please contact online customer service to send other express, and you need to pay the freight difference. If the express delivery is not available or the urgently needed goods, please contact the customer service to change the delivery and express delivery. Please explain the address of the nearest logistics company and the name of the shipping station. So that you can in the shortest possible time, the nearest place to mention the goods. For the record, neither express delivery nor logistics can be controlled by us any more. Please do not take dissatisfaction with the service attitude and arrival time of express delivery and logistics as the basis for our evaluation.

Notes:

1. All the payment to delivery (that is, buyers in the bank remittance, payment to account after delivery), will not accept the first goods after the payment, welcome to use alipay.

2. The company takes the good faith as the basis. However, due to the difference in display, different shooting light and personal sensory problems of color size, subtle color deviation or size perception deviation may occur in the products.

3. After receiving the goods, please open them at the receiving site to check whether the goods are damaged. If there is any damage, please confirm with the transportation company, we will hold the transportation company responsible, and we will replace the goods for free. If it cannot be proved that the parts are damaged during transportation, they will not be replaced for free, and the customer shall pay the maintenance cost and freight of the parts.

If you are satisfied with this transaction after receiving the goods, please do not forget to give us favorable comments and support. If you are not satisfied or have any comments or Suggestions, please let us know so that we can make improvements. Your support and advice are the driving force for our growth. Do not contact the direct evaluation of 5 stars, will be permanently pulled into the blacklist, no longer trading!

Return and exchange:

Return of the principle

1. Neutral products: our company supports 7 days' return or replacement without any reason!

2. Customized products: seven days are guaranteed for quality problems.For the same style with the same color, not back!

(Quality problems:Refers to the items have obvious scratches, gaps and other physical problems.Do not includeSubjective assumption, such as the product workmanship is not good, not look good, color difference and the imagination is not to be returned. Because wholesale is not retail, it takes a lot of manpower to distribute goods every day, with high cost and low profit. We hope you can understand and cooperate with us.

3. Please confirm that the returned and replaced products are fully packaged with the trademark and receivedWithin 48 hours, contact the customer service for the return and replacement address (Attach a note: indicating alibaba wholesale users, order number, recipient name and order list; Return and exchange reasons and specific matters. Write down the return address, addressee, receiver address and contact number of the replacement. We will change it as soon as we check. Due to the damage of the packaging trademark, there are obvious traces of use or artificial damage traces can not provide a return service.

Exchange fee:

1. Reasons of the seller: wrong delivery; The seller is responsible for the round-trip postage. (please refer to the postage rate charged by our store, that is, the postage paid by alibaba when placing an order. The buyer shall pay the excess.)

2. The customer shall bear all the express fees for the overtime!

3. Physical store customers can accumulate after-sales products and send them back for replacement. [suggest 5-10 together] the postage shall be borne by the company, and the cost shall refer to article 1. 

Baby batch delivery, individual baby will inevitably have a little flaw, also hope to understand and support!

Tips:  

1) when you received the goods, was the outer packing in good condition? We undertake that the outer packing was sound and intact when the goods were dispatched. If the goods are damaged or dirty during delivery, we will assist you to claim compensation from the delivery agency.  

2) if the replaced goods still have quality problems, you can choose to return them or exchange them again.  

3) the amount of returned goods is the purchase price of the goods, and the freight is not included.

2. We have the right to reject the customer's request for return or replacement under the following circumstances:

1) requirements for return and replacement beyond the time limit. Please contact customer service within 3 days after receiving the goods, and return the goods within 7 days (subject to the date of receiving the goods).

2) the customer requires to change the goods into goods with other Numbers.

3) the customer invoice is missing or incomplete.

4) products produced by customers for their own reasons (such as failure to see the content introduction and repeated orders before ordering).

5) goods not sold through our website.

One or two days will arrive in guangdong province, and about three to five days will arrive in other places. Express delivery is not available. Please understand if there is any delay.