1) rules on wholesale and after-sales service
We do wholesale business, not taobao retail business, profit is low, rely on volume and regular customers to maintain. So there is a certain difference after sale. We hope that you purchase the boss know: our daily shipments are relatively large, so it is inevitable that there may be a small number of defective products missed inspection in the past. Ask each new old customer sign to receive express to check goods that day, if have quality problem, please contact this division wangwang within 2 days, exceed the time limit did not regard as product quality to do not have a problem. Products with quality problems need to be returned together with 10 pieces for replacement or refund. Our company will bear the postage. The buyer will pay the postage first and pay the postage together with the goods received. The buyer can bear the back and forth freight for less than 10 quality problems. In order to let customers get more price advantage of the product, itself low value of small profit, watch quantity may be much higher than the cost of profit, please understand. If you want to change the goods, please keep your tracking number for reference. The sender, address and contact information on the package should be the recipient's information used when ordering the goods in our store.
2] about logistics and delivery time
We are usually the delivery of u speed, zto and other express. If you need other express, please note and leave a message. Express here is convenient, you can basically find all the express you want to send. For orders placed before 16:00 on the day of huge shipment, the goods will be delivered on the same day when sufficient stocks are available. In case of insufficient goods, the buyers will be notified immediately or the shipment will be delayed for 1-3 days. Orders placed after 16:00 shall be delivered every other day.
3] mixed batch
It takes a lot of time to find the distribution of goods because the ordered styles are too scattered. Therefore, if there is a shortage of colors, we will increase the quantity of the same style or send other colors of the same style to replace the delivery, so as to complete the total number of orders for delivery. Please note.
4】 processing with samples
1. If the customer provides samples or product requirements, our company will provide samples within 7 working days. After the customer confirms and signs the contract, our company will conduct mass production.
2. The products shall be delivered within 20 days of the delivery date of 10,000pcs, and our company shall deliver 20,000-30000pcs within 25 days. The delivery date of other quantities shall be negotiated by both parties.
3. Existing products can customize customer LOGO (LOGO can be customized for literal, watch strap, watch buckle and mechanical movement automatic hammer), with the single monochrome quantity starting from 200 pieces. Delivery time is 10 days.
[value-added services]
(1) unlimited quantity, one piece at a time, and provide services such as agent delivery;
(2) support aliexpress, Ebay, amazon and independent B2C customers. Product pictures can be used, but please make a report with customer service in advance to avoid complaints