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1: what kind of express?Small to send huitong, large to send yuantong, a freight agency 4 yuan, full 198 yuan package mail, the first coupon full 39 yuan package mail (except remote). Support from the city, home delivery, sf, logistics.
2: how soon can we deliver the goods?For payment before 16:00, 95% of the orders can be delivered on the same day, and 99% of the orders can be delivered within 48 hours. For urgent orders, please contact the customer service 30 minutes after payment to determine the delivery time. Spot delivery, support proofing OEM custom.
3. Can pictures be used?In order to better serve taobao Tmall and other retail customers, we provide the uploaded detailed pictures for direct use, and the 3000*2000 photos for customers to do the detailed page by themselves. Add eight tips in the picture, no need to pay attention to the tips of 1688 platform. 1688 wholesale peer use pictures are reserved.
4. What should I pay attention to after receiving the goods?After receiving the goods, please check whether the package is in good condition, unpack the intact package and compare the product list in the package. If there is any problem such as quantity, quality and style, please contact us within 48 hours after receiving the goods to verify and deal with it. The agency can not note the product list.
5: can I get a refund or exchange?Support no reason to replace the original packaging must be returned without affecting the secondary sales, freight. Seller reason return and exchange, freight seller bear. The period for return of goods shall be counted within 7 days starting from the next day after receipt. The replacement period is 15 days from the next day.
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