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Recently, there have been more problems in certain areas:

1. Regarding colors: If there are any color requirements, please note them in the bottom box (that is, in the buyer's message). If you leave a message for mixed shipping, it will be considered random shipping, and it is not within the scope of after-sales services.

2. Regarding addresses: please confirm the delivery address before submission to ensure it is the correct place for your receipt. Once the goods are dispatched, it is difficult to recover them. The damage caused by back-and-forth logistics is quite serious. We will ship the goods based on the receipt address after payment.

3. Regarding packaging: Due to the inherent challenges of shipping, especially for fragile products such as crystal perfume holders, perfumes, resin ornaments, plastic products, etc., customers with strict packaging requirements are recommended to purchase in full cases to ensure that the products inside the original cartons are less likely to be damaged.

4. Regarding logistics: Please note that if there are specific logistics requirements, buyers must ensure that the logistics company's address or the telephone number in Yiwu is noted in the buyer's message, to avoid any inconvenience during the pick-up process. If there is no message, it will be considered as random logistics, and the distance of the pick-up is not within the scope of after-sales services. Please refer to the shipping cost explanation at the top of the store for more details.

Logistics requires you to pick up the goods at the logistics unloading point yourself.

5. About returns:

We can exchange or return the goods if there is damage or quality issues during transportation, but we are not responsible for the return shipping fee. If you need to exchange or return the goods, please pay for the postage yourself. We refuse to accept items with a 'collect on delivery' (COD) request. Please note the buyer.

Acceptance: Upon signing for the courier, the courier should be present. Signing for the goods is considered as confirming their integrity. If there is any damage after signing, I will not be responsible.

 Our store operates on low margins, and in the event of damage to the products during transportation, we will each bear half of the return shipping costs (the damage is very rare). Please only purchase if you agree to this.

If no damage is found within 3 days from the date of receipt, we will not process any claims. Quality issues must be processed within 15 days. Overdue claims will not be processed. If you do not like the product for any reason after receiving it, we will not accept any returns. Please carefully consider before making a purchase. For custom-made products and printed products, no returns will be accepted for quality issues.