Shop owner
Express delivery: express delivery is the default of the storeShentong, yunda,
Less than or need other express dear friends please contact customer service remarks!!
Product style and color: as for the style and color, the system defaults to sending when distributing goodsMix modelOf, if have the friend of special request, can make a note, we can try to match goods according to your request, but sometimes the goods sell like hot cakes and run out of stock, this is inevitable to have, hope everybody can tolerate, under understanding. We will send you the latest model of the same series at the same price. Please understand!
Product quality: all products sold by our company are shot in kind. Some products may have a little color difference due to the light or the display of computer screen. This is not a quality problem. Because the goods that this company manages is medium high-grade goods, design is much, quantity is big, hard to avoid can have a few small problems. If there is any problem with the goods you receive, please contact us in time. We are willing to solve any problem for you 100%. Hope every customer can be happy in our home shopping!
Missing (quantity is insufficient when receiving the goods) : please count the quantity face to face with the personnel of the transport company when receiving the goods. If there is any missing, please ask the personnel of the transport company to sign for confirmation. We will ask the shipping company to compensate for the missing part and compensate you. Please inform us of your missing quantity within 24 hours after receipt. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you do not count or timely inform us of the missing quantity, the quantity will be deemed to be correct.
Damage: the damage caused by transportation will not be borne by our company. However, we have the obligation to do everything we can to help customers solve this problem.
1. The express personnel refuse to open and check together
Solution: you should take the express bill after you sign for it, and return it to the express staff after you check it
2. The Courier would not sign to confirm the missing quantity
Solution: just write down his phone number and name
3. Express personnel shall collect express fee when bringing back damaged goods
Solution: you pay in advance, we will make it up to you
Please carefully read the above content, which is very important to you, if you cannot do the above actions, we will be very sorry for the problems, we can do nothing.
