Xinhong Stationery is a long-standing vendor located in the Yiwu International Trade City. The factory is self-produced and self-sold, offering high-quality products at low prices! Our main products are erasers, along with student abacuses, pencil sharpeners, and school supplies boxes.
Due to the fact that wholesale is completely different from retail on Taobao, in order to make your transaction process smoother and unimpeded, to reduce risks, and to protect the rights and interests of both parties, we kindly ask you to read the following rules carefully before purchasing our shop's products. This may take you a few minutes, but it will effectively avoid unnecessary troubles for both of us. After reading the details, it will also be beneficial to you to place your order independently. Most shopping questions are answered below. The specific rules are as follows:



About the selection of models
All products in our store support mixed batch, which means you can purchase multiple products together. When the products come in various colors or patterns, please select the color and style and note any special requirements in your order. If there are no notes, we will try to distribute the products evenly without considering the color or pattern.



About the minimum order quantity
Most products are sold in bulk orders, with some having quantity restrictions due to packaging reasons. As long as the order can be placed and paid for, we will ship it. In the event of any exceptions, we will contact you.

Working hours: Morning: 09:00-12:00, Afternoon: 13:00-17:00
If you encounter problems that cannot be solved by self-service during non-working hours, such as changing shipping fees, prices, or addresses, please leave a message to our customer service on Alibaba. We will reply to you as soon as possible after work.



About the pass rate
We provide our customers with high-value-for-money toys, not expensive crafts. Customers who pursue perfection should not purchase our products. We are in wholesale, not retail, and can only guarantee a 98% pass rate. Quality issues amounting to 2% are within the scope of exemption. Due to the low profit margin of wholesale and high shipping costs, if there are any defective items or minor damage in the shipment, we can accumulate them and send them back to you for a replacement. Long-term cooperation is based on trust.



Return Policy
If there are no quality issues with the product, we generally do not accept returns or exchanges. If you cannot accept this policy, please do not purchase our goods.



Shipping time
Under normal circumstances, orders paid before 16:00 will be shipped as soon as possible on the same day, with logistics shipping the next day. In the event of special circumstances, the shipping time may be delayed by one or two days. Due to the third-party nature of couriers and logistics, the arrival time of the goods cannot be guaranteed. Based on experience, courier delivery time in Jiangsu, Zhejiang, Shanghai areas is about 1-2 days, while in other regions it is about 3-4 days, and in particularly remote areas it is about 3-7 days. If the package is returned due to reasons such as incorrect address, contact information, courier can only reach the county or town without self-collection, the shipping fee will be borne by the buyer.



Shipping and Handling Instructions
The shipping fee calculated by the system is for express delivery, which is charged based on region and weight. Express delivery is specified by our store, and we do not accept customer's arbitrary selection of express delivery. Our store will consider the cost-effectiveness and speed to select the appropriate express delivery. If you need to send a large quantity of goods by logistics, please contact our customer service to remove the shipping fee. The logistics shipping fee is collect on delivery, and the buyer needs to pick up the goods at the local logistics. The price of collect on delivery and cash on delivery is the same, and we recommend collect on delivery. The specific shipping fee is subject to the buyer's collect on delivery. The logistics shipping fee reported by our store's customer service personnel is estimated based on experience, for reference only, and the actual shipping fee is subject to the actual logistics charge.
A box of goods can be shipped by logistics. The logistics freight is more cost-effective as the larger the shipment volume. Buyers who have never shipped by logistics can consult the customer service for specific matters. Logistics transportation generally requires self-collection, and the freight is paid upon arrival.



Please read the above rules carefully. If you have any questions, please contact our customer service. However, if you have purchased goods from this shop, it means you have accepted the above rules. If any trade disputes occur later, the above will be used as evidence to resolve the dispute.