Customer Service Hours:Monday to Sunday 8:30~24:00

 Shipping time:After confirming with the customer service on Alibaba, you can directly click to pay. Or you can ask our customer service staff for the order format. First, choose the products you want, mark the quantity, and then fill in the order information.

Please send us the confirmation to our customer service personnel, and we will confirm it to you as quickly as possible. Then we will provide you with the confirmation form for review.

Upon receiving the payment, our company will immediately prepare the goods as per your requirements and ship them out within 7-15 working days from the day of payment (not including the day of payment).

 Wholesale is sent by logistics, freight collect on delivery, and logistics freight is calculated by volume. To save on freight costs and speed up transportation, Yiwu logistics can generally use logistics to reach cities.

The goods are shipped by air transport. (If you have your own specified logistics, we can send it to you).

The speed of transportation cannot be guaranteed during the journey. The transportation time varies depending on the region. If the guests have a very specific requirement for the arrival time, please do not place an order. If an order is placed and the arrival time is delayed, we will not be responsible for any consequences.

If the product is not received on time, the customer will bear the round-trip postage and all losses. Please keep your phone lines open, and we will call you once the goods arrive. Bring your ID to pick up.

Pick up your goods at the warehouse. (If there are any handling fees for picking up goods after arrival, or if there are delivery fees for logistics companies to deliver to your door, they will be borne by the buyer.)

 1. All product prices do not include shipping and handling fees, taxes (shipping and handling fees need to be paid by the customer).

 2. Due to the large quantity of wholesale, we need to place an order first before beginning the production, and then arrange for shipping and packing. Therefore, please don't worry, it's best to place an order in advance. Thank you for your understanding.

Size: Due to the angle of shooting, the items of different product batches may cause certain visual errors. Detailed size dimensions are described in the product descriptions, and it is recommended that buyers check the size when shopping.

Please note that the product size is measured by hand and there may be a 1-3cm error. Do not judge the product size based on your imagination.

关于色差：The products in our store are photographed from actual items. Due to objective reasons such as different lighting, shooting angles, and display screens, there may be some color differences in the product images. Please understand, and if you have any concerns.

Please be careful when taking photos.

1. The customer has received the goods.4HeavenThe core checks the quantity and quality of the goods, and if there are any problems, it should be promptly fed back to the after-sales customer service for processing. If there are no objections within 4 days after the arrival of the goods, it will be considered that there are no problems in this cooperation, and the completion will be completed.

Transaction. Subjective dissatisfaction, based on imagined reasons, with no actual quality issues, returns will not be accepted. All items are carefully inspected and professionally packaged before shipment.

2. Before returning the product, please communicate with our customer service to confirm the product category and quantity. If the return is made without any prior notice, we will not process it. The returned product must retain the original packaging and tags.

The original packaging is required, and the product must be returned without any other damage. If the return is damaged and cannot be repaired, we will not refund.

3. Please do not return non-company products to us, as it will cause inconvenience when we return them to you.

Alibaba's newbies, if you don't understand the ordering process, first of all, please read this article thoroughly.

Essentially, 80% of the order issues can be resolved very well.

Please first open our company's Alibaba website and it would be best to bookmark it or save it to other communication tools such as QQ.
Please register an Alibaba account before purchasing. (You can also use your Taobao account or Alipay account to log in.)
When purchasing, please ensure that the products are added to the purchase order, do not separate the shots, it is easy to make a mistake
A single order can currently contain a maximum of 50 different products. If you are ordering a larger variety, please switch to a new order when you have reached 49 different products.