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Yiwu Xudong Auto Products Firm 15yr.

Contacts:楼颖莉 Chat

Mobile:86-15757908501

E-mail:969477795@qq.com

Click to Contact Yiwugo official customer service for International sourcing.

Yiwugo official customer service X

Whatsapp:

Email： yiwubuy@yiwugo.com

Description

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Warm Tip

Dear customers, thank you very much for your support of our store. We hope your business will become more and more prosperous, and we also hope you will have a pleasant shopping experience with us.

1. If you need multiple colors of the product, please contact our customer service when placing your order. Otherwise, we will send them randomly, please confirm clearly to avoid any dissatisfaction.

2. Our shipment volume is large, and sometimes we do not have stock on hand. It takes several days to make to order, so please confirm whether there is stock available before placing an order.

If you have any inconvenience, please understand.

3. Regarding shipping, we will ship your order within three days after payment. If you need an urgent delivery, we can try to arrange for the same-day shipping, but we hope it won't cause any inconvenience to you. We also aim to have you receive the goods as soon as possible, so that you can quickly understand us. Only the goods can truly speak for themselves. For orders over 2000 yuan, we can offer logistics services. For all other orders, we will use express delivery.
4. Regarding logistics, we default to STO Express, and most of our service points can reach most areas. If your address cannot be delivered, please inform our customer service to use another courier service, and the buyer will be responsible for the difference in cost. We are also helpless about the service and speed of the courier companies, as they are not under our company's control. Please understand this.
5. Regarding the return and exchange issues, products that do not fall under quality issues are not eligible for returns or exchanges. For example, if you find the product unattractive or feel it's not selling well, or if the product does not match your expectations, we will not accept any returns or exchanges. Even if you are buying in bulk for a small amount, such as 100 yuan, we won't make much profit for you. Our work is time-consuming, so please respect our efforts. Color differences are normal, as each monitor displays colors differently. All products are to be judged by the actual items. Please do not compare our low-priced products with high-priced ones. If you are a perfectionist, please consider whether you can accept the products before placing an order.

6. We pledge to serve you with the best mood, so that you have a pleasant shopping experience.

If you agree to our terms by clicking 'accept', we will pursue legal action against any unreasonable demands.

7. I wish all of you a happy shopping experience!

Wholesale Terms

1、Our company supplies direct from the manufacturer, offering both retail and wholesale options, with favorable pricing for large quantities.

2. The prices marked on the website without special indication are for single items.

3、Large quantity wholesale transportationlogisticsPlease contact customer service to modify the freight if you need to take a picture. If you have specified logistics, please inform the customer service: the name of the logistics or the telephone number or address of the logistics in Yiwu; if there is no specified logistics, we will arrange suitable logistics for you, but we cannot guarantee that the pickup point is very close to you.

5. Normal situation after payment1 days to shipIf there are any special circumstances, it may be necessary to3 days or morePlease understand that the goods can only be shipped after they are packed, as it takes quite some time. We will send them to you as soon as possible.

6. Wholesaling at low profit margin. If the product is damaged in transit, please count it within 3 days after receipt and send photos to customer service for verification. We will send a replacement when we next order stock.Or refund the difference in the amount

7. If we find any stockouts during the shipment, we will note it on the shipping list. After you confirm the goods are correct upon receipt, please contact us and provide us with your Alipay account information. We will make the payment directly to you.

【Purchase Information】

The following conditions do not belong to quality problems. Please carefully read before shooting. If customers who cannot accept the following conditions for perfection, please be cautious when shooting to avoid unnecessary disputes.
Disputes may affect your pleasant shopping mood and shopping experience in our store.
1. The differences in product patterns, textures, colors, and luster are normal phenomena. Each product cannot be completely identical. These variations are due to the material and the carving techniques used.
Different materials will affect the size and weight of the product. If there is no special note, the product is hollow unless specified as solid. Please refer to the actual item received for accuracy.
2. Copper-plated products are cast from high-temperature poured plaster models. If there is no special statement, all products are hollow, with small openings at the bottom, and there is an internal structure.
Sand, white gypsum blocks, fine scratches, welding at sand holes, and unclear calligraphy are all normal phenomena and do not constitute quality issues.
3. The color of products made of glass and resin may vary slightly due to the ratio of the colorant and the filling temperature, which may differ slightly. Sometimes, high-temperature filling may result in...
Bubbles and uneven colors are normal phenomena and are not within the quality range.
4. Shop product photos should be as consistent as possible with the actual items, but due to lighting issues, different shooting angles, and different displays, there may be some differences.
Due to the different perspectives of individuals in understanding colors, color difference issues are unavoidable. Such problems do not fall under quality issues; please refer to the actual goods received.
5. Since most resins are synthetic, they are made with substances like turpentine (an essential oil with a colorless to dark brown liquid, a unique odor, and is harmless to the body) to achieve the desired effects. Therefore, there will be a slight odor when they are newly opened. Placing them in a well-ventilated area for 10-15 minutes will remove the odor.
6. All product markings, unless they are the product name, are considered normal if they are slightly blurred or have slight scratches or uneven color, and these are not considered quality issues.

Buyer's Must Read

Problems occur more frequently in the following areas:

1. Regarding colors: If there are any color requirements, please note them in the following box (that is, in the buyer's message). If you leave a message for mixed shipping, it will be considered random shipping and is not within the scope of after-sales services.

2. Regarding addresses: please confirm the delivery address before submission to ensure it is the correct place for your receipt. Once the goods are dispatched, it is difficult to recover them. The damage caused by back-and-forth logistics is quite serious. We will ship the goods based on the receipt address after payment.

3. Regarding packaging: Due to the inherent challenges of shipping, especially for products in blister packaging (e.g., head-turning dolls), we recommend that customers who have strict packaging requirements should purchase the entire box to ensure that the products inside the original shipping box are less likely to be damaged.

4. Regarding logistics: Please note that buyers with logistics requirements must specify the logistics department address or the Yiwu telephone number in the buyer's comments to avoid any inconvenience during the pick-up process. If there is no comment, the logistics will be randomly assigned.The distance of picking up goods is not within the scope of after-sales services.Please refer to the shipping cost information displayed above the shop.

Logistics requires you to pick up the goods at the logistics unloading point yourself.

5. About returns:

We can exchange or return items if there are damage or quality issues during transportation, but we are not responsible for the return shipping fee. If you need to exchange or return the item, please pay for the shipping fee yourself. We refuse to accept items with a 'pay on arrival' (POA) shipping method. Please note this for the buyer.

Our store operates on low margins, and in the event of damage to the products during transportation, both parties will share the return shipping costs equally (the damage probability is very small, the buyer is responsible for the return shipping costs, and the seller is responsible for the return shipping costs). Please only purchase if you agree to this.

Handle quality issues within 7 days of receiving the goods. Overdue requests will not be processed uniformly.

Refuse to return the goods due to not liking them after receiving them. Please browse carefully before purchasing to ensure you like the style.

Non-quality issues are not eligible for returns or exchanges. Please confirm your acceptance before placing an order.

Due to the low price of this item, customers should evaluate the quality based on the price. Do not expect the quality to be too high. If you have high quality expectations, please choose other styles with higher prices.

Some buyers may ask if they can return or exchange items after purchasing if they don't sell well.

Answer: No, please read carefully.

Special Note:

The customer is very confused about our 300 yuan minimum shipping policy, and there are three reasons for this:

1. The cost of our logistics, inspection, packaging, and delivery is high.

2. Most logistics departments don't like to accept small items, and those who often deliver goods know this. Moreover, it is easy to lose them because a large truck carries a lot of loose goods. Sometimes, they don't know which unloading point to unload them or which crack they are stuck in.

From the customer's perspective, even if the price is below 300 yuan, there is a minimum charge, which significantly increases your purchasing cost. Additionally, you need to pick up the goods at the logistics department yourself, which is usually quite far from the city center, making it inconvenient. While using a larger logistics company may be more convenient for picking up, the logistics costs can be one or two times higher than those of a standard logistics company.

Update time：20250711115033

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